Systems Engineer

• Understand and document the business objectives of each project and identify the business needs that the system must meet.
• Analyze and understand the business’s systems and processes to identify opportunities for improvement or automation.
• Elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users.
• Collaborate with project managers and project sponsors to determine project scope and vision.
• Conduct data analysis to support business decision making and business process improvement.
• Develop and execute test plans to ensure that business requirements and functional specifications are implemented properly.
• Facilitate stakeholder meetings to document requirements, define scope and objectives and formulate systems to parallel overall business strategies.
• Conduct user acceptance testing for system maintenance and enhancements.
• Identify and communicate process improvement opportunities focusing on scalability and standardization.
• Build and maintain strong relationships with Business Shared Services (BSS) stakeholders to support adoption and information sharing.
• Maintain basic knowledge of BSS processes and assess process health regarding quality, efficiency, adherence, and risk management.
• Act as liaison with strategic operations to address trending business issues and collaborate cross-functionally for resolutions.
• Perform project-related activities, including coordination, requirements gathering, and testing.

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