Managing Director, Strategy & Operations – Commercial/Emerging Middle Market
BMO U.S.
Manager, Intermodal Operations
RXO, Inc.
full-time
Posted on:
Location Type: Office
Location: Chicago • Illinois, Tennessee • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 per year
Job Level
Mid-LevelSenior
About the role
- Responsible for the overall growth, development, and management of RXO’s Intermodal accounts
- Manage, motivate, and lead a team to build trust, credibility, and rapport with assigned customers
- Monitor account performance and proactively identify ways to improve overall profitability
- Stay informed about market trends, competitor activities, and industry developments
- Oversee all operations within assigned accounts, correct deficiencies and support issue resolution
- Provide consultative feedback to customers and identify inefficiencies within their supply chain
- Monitor and evaluate employee performance, set expectations, provide feedback, conduct performance reviews
- Work closely with internal teams to ensure smooth coordination across all logistics functions
- Develop, implement, and maintain Standard Operating Procedures for efficient operations
- Gather, analyze, and present data to support decision-making and track performance metrics
- Identify opportunities for continuous improvements to enhance operational efficiency
Requirements
- 4 years industry experience preferred
- 2 years people management experience preferred
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisperformance metricssupply chain managementStandard Operating Proceduresoperational efficiency
Soft skills
team managementleadershipcommunicationproblem-solvingcustomer relationship management
