Claims Manager

RXO, Inc.

Manager, Claims managing corporate insurance claims and legal claims for RXO. Collaborating with various departments to fulfill scope of work commitments related to claims.

Posted 6/17/2026full-timeRemote • Connecticut, New York • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for day-to-day claim activity of third-party claims submitted by claimants, customer markets, operations, legal, etc., for ultimate settlement and disposition
Communicate with customers, contractors, employees, business partners, and insurance representatives to obtain information and answer questions concerning claims and incidents
Maintain and update claim files and database system utilizing the Last Mile CLM Claim System to compile and file insurance records
Monitor independent contract carriers and report on compliance issues pertaining to indemnification, required insurance, additional insured status, insurance coverage exclusions/omissions
Report compliance issues and breaches to compliance team, local leadership, and management to alert of potential exposure to RXO and potential financial implications

Requirements

What you’ll need

Bachelor's degree or equivalent related work or military experience
5 Years of experience in insurance claims and/or legal claims handling
Basic knowledge of insurance policy language
Advanced-level user of Windows applications and Microsoft Office programs
Advanced Data Analysis using Excel
Ability to quickly learn and achieve proficiency in new software
Thorough knowledge of internal company software applications applicable to position/business unit

Benefits

Comp & perks

Competitive pay
Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
401(k) retirement plan with up to 5% company match
Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
Employee Assistance Program (EAP)
Tuition reimbursement, adoption assistance
Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
Health Reimbursement Arrangement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

insurance claims handlinglegal claims handlingdata analysisMicrosoft OfficeExcelLast Mile CLM Claim Systeminsurance policy language

Soft Skills

communicationproblem-solvingattention to detailorganizational skills

Certifications

Bachelor's degree