Department Operations Manager – Customer Operations
Capital One
Manager, Last Mile Operations
RXO, Inc.
full-time
Posted on:
Location: New York • 🇺🇸 United States
Visit company websiteSalary
💰 $75,000 per year
Job Level
Mid-LevelSenior
About the role
- Provide support for Last Mile home delivery services for a designated region
- Oversee operations of contracted drivers operating 7 days per week in multiple locations
- Manage hourly personnel including interviewing, hiring, training, directing work and conducting performance reviews
- Oversee route planning and monitoring
- Recruit and source contract carriers and validate contract eligibility
- Manage expenses accurately and meet P&L budget goals
- Connect with customers and assist with route planning and monitoring
- Provide daily business solutions for customers
Requirements
- 4 years of logistics management and supervisory experience
- Experience with Microsoft Office (PowerPoint and Project)
- Ability to manage hourly personnel (interviewing, hiring, training, performance reviews)
- Bachelor's degree in Logistics or Supply Chain Management (preferred)
- Strong organizational skills with ability to prioritize regular workload, special tasks and concurrent projects
- Familiarity with the most widely known and emerging tools, technologies and social applications
