Rx Redefined

Project Manager

• Lead all aspects of customer onboarding from start to finish, managing internal and external deliverables to ensure timelines are met and the customer is launched per target.
• Lead regular customer communication and confirm all customer project deliverables and timelines are being met.
• Forecast potential schedule delays and project risks and develop strategies to overcome, including escalation when necessary.
• Delegate internal project tasks and ensure timely completion.
• Serve as the customer key point of contact during implementations for customer education, issue resolution, and adoption.
• Communicate internally to key stakeholders and leadership on project status and any potential problems or delays.
• Ensure that proper connections of subject matter experts between customers and internal team members are made (e.g. Licensing, Systems, Revenue Cycle).
• Lead the customer’s launch planning process internally and externally to ensure optimal post-launch performance.