Project Coordinator
RWS Group
Associate Project Manager
RWS Group
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇳 India
Visit company websiteJob Level
JuniorMid-Level
About the role
- Collaborates with the team with regards to client requirements, needs and requests such as asset management, reporting and meetings.
- Contributes to presentations educating clients about specific projects, project types or about RWS Regulated Industries in general.
- Supports client relationship and provides regular status reports on projects.
- Addresses day-to-day client queries and concerns with guidance from immediate supervisor.
- Escalates client issues related to more complex or general account items to immediate supervisor.
- Leads regular client meetings in English.
- Identifies, communicates, and manages production risks as appropriate to eliminate potential pitfalls or obstacles.
- Quotes, launches, and coordinates standard projects which includes functions such as negotiating budgets, scheduling, resource allocation and work assignments, project closure steps.
- Ensures strict adherence to deadlines, budgets, and the completion of high-quality deliverables.
- Supports Global Account team to improve overall budget, efficiency, and quality.
- Gathers information to forecast upcoming work on various accounts and alerts the team as necessary.
- Supports execution of approved account opportunities and their implementation.
- Makes recommendations for process improvements to have a positive impact on profitability and/or quality.
Requirements
- Four-year college degree or equivalent in Business, English, Foreign Language, Social or Applied Sciences, or related field.
- Minimum two years of hands-on experience coordinating projects within the localization or translation industry.
- Demonstrated successful customer service experience, a minimum of two years.
- Computing skills, including experience with TRADOS or other translation management tools (CAT, or Computer Aided Translation tools).
- Strong proven organizational skills in a fast-paced, deadline-driven environment.
- Ability to prioritize and coordinate competing work demands and maintain composure under pressure.
- Fluent communication skills of written and verbal English.
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project coordinationbudget negotiationresource allocationproject closureprocess improvementcustomer serviceforecasting
Soft skills
organizational skillscommunication skillsproblem-solvingtime managementteam collaborationclient relationship management
