Director, Direct Agent Sales

RWJF

Director of Direct Agent Sales at Ladder assisting customers in life insurance applications. Connecting with qualified leads and personalizing coverage through exceptional service.

Posted 6/15/2026full-timeRemote • 🇺🇸 United StatesLead💰 $138,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact

Be a trusted advisor – Represent Ladder and guide customers through their life insurance journey with warmth, clarity, and integrity
Connect with warm leads – Engage qualified inbound prospects primarily through outbound phone calls, and also via text and email
Personalize coverage – Educate customers on their options and provide tailored coverage recommendations based on their personal needs
Drive conversions – Help customers make confident decisions and guide them from interest to purchase
Think like a customer - provide exceptional service that inspires customers to share their positive experiences with others about Ladder!

Requirements

What you’ll need

7+ years of experience in sales, account management, or customer-facing roles within the life insurance industry.
You hold a valid life insurance license in your home state, and are willing and able to become life insurance licensed in all 50 states and Washington, D.C. if you are not already.
Excellent communication skills with the ability to simplify complex ideas in a clear and approachable manner.
A startup mentality — flexible, curious, and energized by new challenges.
Strong time management skills with a demonstrated ability to be organized and efficient.
Proven ability to be self-driven and proactive, taking initiative and staying motivated without dependencies.
Active listening skills with the ability to understand customer needs before offering solutions.
Available to work normal business hours in one of the four mainland U.S. time zones.

Benefits

Comp & perks

Excellent medical, dental, and vision coverage | We offer competitive healthcare, dental and vision plans for you and your family.
Flexible paid time off | Take the time that you need to rest and recharge, including our week-long winter holiday closure.
Stock options | We offer competitive stock option packages to participate in the success of building Ladder.
A rewarding 401k match program | We'll match up to 4% of your contributions as you save for your retirement goals.
Ladder Fit Program | Your health matters. That’s why Ladder provides a monthly stipend for wellness-related expenses.
Paid parental leave | We think it's crucial that new parents have time to adjust to their new lives without worrying about work, so we provide all parents inclusive of birthing, adoption, or fostering ten weeks of paid baby bonding.
Work-from-home flexibility and support | We recognize that everyone's homelife is different and support remote work. Upon joining, we provide a one-time remote office stipend for all team members and then a monthly stipend to cover WFH costs such as the internet.
Fun company-wide events | We genuinely enjoy spending time together. That’s why we plan fun virtual events to let loose and laugh.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

salesaccount managementcustomer servicelife insurance

Soft Skills

communicationtime managementorganizational skillsactive listeningself-drivenproactiveflexibilitycuriosity

Certifications

life insurance license