Business Operations Manager

RWJF

Business Operations Manager leading strategy and analytics to optimize performance at Ladder. Collaborating cross-functionally to drive initiatives and enhance business operations in a remote setting.

Posted 5/21/2026full-timeRemote • Arizona, California, Colorado, Connecticut, Florida, Iowa, Kansas, Maryland, Massachusetts, Minnesota, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia, Washington, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $122,000 - $171,000 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Drive performance management and reporting to leadership across Ladder: you will be a hub for business data and communication, and act as the primary point of contact for product and performance data. When we over- or underperform, you’ll know why
Develop new analytics and data processes: understand Ladder’s data processes and dashboards, work internally with engineering, data science, and other stakeholders to optimize
Lead or program manage multiple strategic initiatives at any given point. Some examples include: drafting business cases for a new product idea, evaluating the impact of a change in our user funnel,, or strategizing to drive further monetization
Prioritize and size initiatives: evaluate impact, resource requirements, and implementation timelines of initiatives
Collaborate and coordinate cross-functionally: you will need to navigate across Ladder’s functions, and gather and analyze data from multiple sources to inform decision-making at all levels
Build efficient processes and implement new systems: you will spot the highest priority business initiatives and improvement areas, and devise new processes or implement new systems to bring those to life.

Requirements

What you’ll need

Start-up mentality. Desire to roll-up your sleeves, and problem-solve
BA / BS degree or equivalent practical experience
5+ years of experience in a business strategy (BizOps, management consulting, etc.), data science, or product management role
Experience working with large datasets and using practical statistical analyses, including with SQL
Demonstrated ability to lead complex projects end to end
Outstanding executive-level verbal and written communication skills
Passion for solving complex problems, and building scalable processes
Uncanny ability to embrace ambiguity and see around the corners
Impeccable attention to detail, follow-through, and resourcefulness
Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
Comfort working in a high growth, constantly changing environment

Benefits

Comp & perks

Excellent medical, dental, and vision coverage
Flexible paid time off
Stock options
A rewarding 401k match program
Commuter benefits
A stocked, beautiful new office
Paid parental leave
Work-from-home flexibility and support
Fun company-wide events

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisSQLstatistical analysisbusiness strategyproject managementprocess optimizationdata processesdashboardsperformance managementmonetization strategies

Soft Skills

problem-solvingcommunicationleadershipattention to detailresourcefulnesstime managementprioritizationadaptabilitycollaborationstrategic thinking

Certifications

BA degreeBS degree