Associate Director, Account Management

RVO Health

Associate Director, Account Management acting as strategic lead for partnerships in digital health solutions. Bridging Clinical, Product, and Growth teams while ensuring partner success in weight health.

Posted 5/6/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $100,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary operational lead throughout the client journey—partnering with Sales for account transitions
Manage regular agendas, Joint Operating Committees (JOCs), and senior leadership briefings with a high degree of polish
Analyze complex client data sets to create high-impact Business Value Assessments and QBR decks
Actively identify unmet needs and advocate for our product roadmap to increase utilization and program integration
Maintain deep 'insider' knowledge of client organizations, navigating org charts and mastering contract nuances to drive retention
Master the art of the 'thoughtful no'—advocating for the client while protecting internal operational bandwidth and resources

Requirements

What you’ll need

6+ years in Client Services, Account Management, or Strategic Partnerships within Digital Health or Health Plans
Proven track record of managing partnerships with commercial payers, hospital systems, or Fortune 500 Employers
Ability to become a subject matter expert in our Weight Health solutions while simultaneously managing a broader portfolio of Prevention products
You are a 'power user' of PowerPoint and data visualization, capable of building persuasive materials for Medical Directors and CFOs alike
You aren’t a 'hard-closer,' but you are an expert at identifying expansion opportunities through proactive problem-solving
You are known for quick, thoughtful, and professional responses with polish
Experience in growth-stage environments where you must operate with autonomy and thrive in ambiguity while having the ability to improve processes
Bachelor's degree in Business, Healthcare Administration, or a related field

Benefits

Comp & perks

Health Insurance Coverage (medical, dental, and vision)
Life Insurance
Short and Long-Term Disability Insurance
Flexible Spending Accounts
Paid Time Off
Holiday Pay
401(k) with match
Employee Assistance Program
Paid Parental Bonding Benefit Program
Pharmacy Benefits
Income Protection Plans
Pet Services Plans
Mental Health Support
Wellness Coaching
HSA- Health Savings Account
Commuter Benefits
Gym & Fitness Center Discount Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisbusiness value assessmentQBR deck creationclient data managementsubject matter expertiseprocess improvement

Soft Skills

client advocacyproblem-solvingprofessional communicationpolished presentationautonomyadaptability