Rust Automation & Controls Inc

Business Development Rep

• Working with existing customers to grow service and calibration business
• Prospecting and developing new service opportunities through customer meetings and site visits
• Reviewing current installed base equipment to identify service and lifecycle opportunities
• Vetting new and previous service opportunities
• Following up on large-scale open opportunities via email, phone, and on-site engagement
• Conducting high-priority customer-facing visits to support opportunity development
• Performing site walk-downs to establish full project scope and requirements
• Creating budgets, quotes, and formal proposals for service opportunities
• Establishing service opportunities that support site commissioning and future calibration needs
• Focusing calibration development within the Life Sciences and Food & Beverage industries
• Serving as the liaison between the Service Team, Sales Team, and the customer
• Acting as the primary customer point of contact for service-related activities
• Working closely with Service Coordination and Management to establish and maintain a strong pipeline
• Providing focused support on large-scale projects once awarded
• Providing focused support on solutions-based projects once awarded
• Participating in service opportunities from conception through the maintenance cycle
• Applying strong project management skills to ensure successful service execution
• Maintaining accurate CRM data, reporting, and timelines using Salesforce and NetSuite

Business Development Manager

Field Engineer

• Providing reliable and professional field service support to customers
• Applying strong technical aptitude to instrumentation, calibration, and repair activities
• Supporting customer operations through responsive, high-quality service execution
• Adapting to varying industrial environments and customer site requirements
• Daily travel to a diverse customer base across multiple industrial environments
• Applying instrumentation knowledge to troubleshoot, repair, and service equipment
• Successful completion and application of apprenticeship-level instrumentation training
• Adapting to customer-specific safety, operational, and environmental requirements
• Performing hands-on troubleshooting, calibration, and repair activities
• Utilizing hand tools and electronic testing equipment to diagnose and resolve issues
• Maintaining professionalism, safety compliance, and quality standards in the field

Field Service Technician, Engineer

Outside Sales

• Develop a deep understanding of all products and solutions offered by Rust Automation & Controls
• Identify and pursue opportunities to promote products, solutions, and services to commercial, industrial, and municipal accounts within the assigned territory
• Drive sales growth and gross margin by increasing penetration in existing accounts and establishing relationships with new customers
• Analyze specifications, application requirements, and related documents to prepare comprehensive quotations in collaboration with the Inside Sales team
• Conduct joint sales calls with management and manufacturing partners to strengthen relationships and maximize opportunities
• Perform on-site walkdowns in industrial and commercial environments to understand customer needs and recommend tailored solutions
• Maintain an accurate and up-to-date CRM database, including account details, contacts, opportunities, and projects
• Clearly articulate solutions and collaborate with cross-functional teams to ensure successful execution

Outside Sales Engineer

Manager

• Daily travel to our varied customers
• Strong technical aptitude
• Successful completion of apprenticeship instrumentation program
• Adaptiveness to various industrial environment requirements
• Hands-on troubleshooting & repair
• Regional Travel in following States: UT, CA, CO, WY, NV, ID, MT, ND, HI

Regional Field Service Manager

Engineer

Service Technician – Engineer

• Serve as the technical sales expert for control valves, actuators, and valve automation systems.
• Drive new business development and expand accounts through a solutions-oriented approach.
• Collaborate with customers to specify engineered-to-order valve solutions for severe service applications.
• Conduct site visits and application reviews to gather process data and build long-term customer trust.
• Prepare accurate quotations and collaborate with Inside Sales, Engineering, and Vendor teams.
• Represent Rust and our manufacturers at industry events, training sessions, and customer audits.

Business Development Manager – Valves

Sales Engineer

• Develop expertise in Rust Automation & Controls’ products and solutions.
• Prospect and sell products, solutions, and services to industrial and commercial accounts.
• Grow territory sales and margin through in-person visits, video calls, emails, texts, and phone calls.
• Re-engage dormant customers using multiple communication channels.
• Collaborate with manufacturing partners through calls, emails, webinars, seminars, and on-site visits.
• Partner with the Sales Support Team to provide accurate and timely account information.
• Conduct site walk-downs to identify opportunities.
• Maintain a CRM database of accounts, contacts, opportunities, and projects.
• Effectively present solutions and collaborate with the team to execute strategies.