Customer Success Manager – Permanent (CDI), Freelance
RusHour.io
full-time
Posted on:
Location Type: Hybrid
Location: Paris • France
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Salary
💰 €2,500 - €4,500 per month
About the role
- Provide exceptional service to our clients by answering questions and resolving issues related to our products and services.
- Deliver outstanding assistance and support to our restaurant partners from new-client onboarding through to successful adoption of our tools.
- Handle incoming requests and always strive to create a positive experience for every client.
- Contribute to the documentation of our internal processes to streamline the client onboarding journey.
- Assist in selling products or services that better meet clients' needs.
Requirements
- You have excellent organizational skills, enjoy understanding client data, and follow internal processes.
- You adapt quickly to your environment and are proactive in proposing improvements.
- You have excellent verbal and written communication skills.
- You are looking for a learning opportunity and are highly motivated to exceed your targets without fear of failure.
- Bonus: Familiarity with the restaurant industry.
Benefits
- Join an ambitious team in the rapidly evolving FoodTech sector.
- Have a direct impact on the performance and daily operations of the restaurants we support.
- Work with a market-leading SaaS product and an exciting diversity of clients and partners.
- An attractive compensation package that rewards your impact on the business.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
organizational skillsverbal communicationwritten communicationproactiveclient serviceproblem-solvingadaptabilitymotivationtarget-drivenprocess improvement