runZero

Business Development Rep

• Develop new business opportunities from net-new greenfield accounts that align with runZero’s ICP
• Find and qualify leads through outbound prospecting methods using our sales automation tools
• Work cross-functionally with multiple stakeholders (account executives, marketing, sales operations, fellow BDRs)
• Oversee and maintain a pipeline of interested prospects
• Create account plans by conducting research and synthesizing information
• Write emails and letters you'd love to open; ask compelling questions
• Help drive target contacts to attend marketing events
• Complete accurate tracking of communication with current and potential customers in our CRM

Business Development Representative

Technical Customer Success

• Develop and maintain long-term relationships with customers through regular interactions and proactive meetings
• Serve as a problem solver and subject matter expert of the runZero platform and network security industry
• Collaborate cross functionally with the sales, support, and engineering teams to improve internal processes, build documentation to support the customer lifecycle, and the overall customer experience
• Maintain a deep understanding of our product, lead strategic conversations, and share the most relevant features/functionality for your clients specific business needs
• Advocate for your customer by managing their feedback, product needs/wants, and sharing their requests to internal runZero teams

Customer Success Engineer

Social Media Manager

• Develop and execute a comprehensive global PR and communications strategy.
• Own the strategy, voice, and growth of social media channels.
• Build and maintain relationships with key cybersecurity journalists and industry influencers.
• Partner with executive and research teams to elevate their profiles through speaking engagements.
• Collaborate with content and research teams to develop a strategic content plan.
• Act as the primary gatekeeper for brand voice and lead communications for any rapid-response needs.
• Manage and hold external PR agencies accountable.
• Establish KPIs for brand sentiment, share of voice, PR, and social engagement.
• Build and manage an annual calendar of industry awards and speaking opportunities.
• Provide editorial support for marketing and communications materials.
• Collaborate with cross-functional teams to produce relevant content in various formats.

Business Development Representative

Customer Success Engineer

Director, Communications and Social Media