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Director, Revenue Operations
RunPodDirector of Revenue Operations at Runpod overseeing revenue systems and strategy for AI infrastructure. Leading scalable solutions and operational processes to facilitate growth.
About the role
Key responsibilities & impact- Own CRM architecture, data governance, and GTM systems across Sales, Marketing, and Customer Success
- Build scalable analytics frameworks covering lead generation, pipeline conversion, retention, and expansion
- Maintain revenue reporting models supporting ARR, MRR, NRR, CAC, LTV, and forecasting metrics
- Evaluate and implement revenue technology systems including CRM, CPQ, BI, and forecasting tools
- Design and manage revenue forecasting processes across enterprise and PLG motions
- Lead weekly pipeline reviews and establish CRM hygiene standards
- Build dashboards and reporting infrastructure for executive and board level visibility
- Partner with Finance and executive leadership on compensation planning and territory design
- Build scenario planning models for quota capacity and headcount forecasting
- Ensure compensation plans and payouts are accurate and transparent
- Provide strategic oversight for Deal Desk and Enablement functions
- Partner on CPQ implementation, onboarding infrastructure, and GTM playbook development
- Serve as the operational bridge between Sales, Marketing, Finance, Legal, and Customer Success
- Partner with Finance on revenue recognition and ARR reporting standards
- Partner with Legal on contract workflows and governance
- Implement AI tools and workflow automation across Revenue Operations
- Evaluate AI assisted forecasting, pipeline scoring, and automation platforms
- Build scalable operational systems that improve efficiency without requiring proportional headcount growth
Requirements
What you’ll need- 8 to 12 years of experience in Revenue Operations, Sales Operations, or GTM strategy roles
- At least 3 years in a senior or director level leadership role
- Experience building Revenue Operations infrastructure in high growth SaaS, PaaS, or infrastructure companies
- Deep CRM expertise with Salesforce preferred
- Strong understanding of forecasting, revenue metrics, and GTM analytics
- Experience supporting both PLG and enterprise sales motions
- Experience designing compensation plans, quota frameworks, and territory models
- Strong cross functional leadership and communication skills
- Experience implementing operational structure in fast growing environments
- Active use of AI tools for operational efficiency and forecasting workflows
- Successful completion of a background check
Benefits
Comp & perks- Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside.
- Generous medical, dental & vision plans
- Flexible PTO- take the time you need to recharge
- Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication
- Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale.
- $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRM architecturedata governanceanalytics frameworksrevenue reporting modelsrevenue technology systemsforecasting processesscenario planning modelscompensation planningquota frameworksterritory models
Soft Skills
cross functional leadershipcommunication skillsstrategic oversightoperational efficiencycollaboration