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RunPod

Enablement Manager, Revenue Operations

RunPod

. Create and manage a structured onboarding program for all new employees across Engineering, Product, GTM, Finance, and Operations .

Posted 5/15/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $145,000 - $190,000 per yearWebsite

About the role

Key responsibilities & impact
  • Create and manage a structured onboarding program for all new employees across Engineering, Product, GTM, Finance, and Operations
  • Partner with cross functional stakeholders to maintain onboarding materials and ensure information stays accurate and current
  • Build scalable onboarding systems and feedback loops to improve the employee onboarding experience
  • Track onboarding completion metrics and new hire ramp performance
  • Develop onboarding programs for Account Executives, SDRs, and Customer Success Managers
  • Define role specific ramp milestones and time to productivity benchmarks
  • Continuously improve onboarding content based on product changes, pricing updates, and competitive shifts
  • Build sales playbooks for both PLG and enterprise sales motions
  • Create frameworks for discovery, qualification, messaging, objection handling, and deal progression
  • Partner with Sales leadership to operationalize sales methodologies such as MEDDPICC
  • Develop Customer Success onboarding, expansion frameworks, and QBR resources
  • Create expansion and upsell playbooks to support NRR growth
  • Partner with Customer Success leadership on enterprise account enablement strategies
  • Maintain competitive positioning resources and battle cards against infrastructure competitors
  • Gather feedback from Sales and Customer Success teams to improve messaging and objection handling
  • Partner with Product and Marketing to keep competitive materials current
  • Run recurring training programs focused on product updates, sales methodology, and role specific skills
  • Build self service enablement content libraries and coaching frameworks for managers
  • Track onboarding effectiveness, ramp metrics, win rates, conversion rates, and expansion metrics
  • Partner with Revenue Operations and People teams to build reporting infrastructure
  • Continuously improve programs using data and feedback
  • Leverage AI tools to scale onboarding, content creation, and competitive intelligence
  • Implement AI assisted coaching and conversational intelligence platforms
  • Develop scalable AI driven enablement systems that reduce operational overhead

Requirements

What you’ll need
  • Demonstrated experience building onboarding or enablement programs in high growth SaaS, PaaS, or infrastructure companies
  • Experience supporting Sales and Customer Success organizations with training, playbooks, or onboarding
  • Strong understanding of enterprise B2B sales processes and customer success workflows
  • Experience developing written enablement content including playbooks, onboarding materials, and competitive resources
  • Experience working cross functionally with Revenue Operations, Sales, Customer Success, Product, Marketing, and People teams
  • Comfort using metrics and reporting to improve enablement effectiveness
  • Active use of AI tools for content creation, coaching, or enablement operations
  • Strong communication and organizational skills
  • Successful completion of a background check

Benefits

Comp & perks
  • Meaningful equity in a fast-growing company - everyone on the team receives stock options — your impact drives our growth, and you share in the upside.
  • Generous medical, dental & vision plans
  • Flexible PTO - take the time you need to recharge
  • Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication
  • Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale.
  • $1,200 Home Office & Equipment Stipend - We set you up for success from day one with gear and support to create your ideal workspace

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
onboarding programsenablement programssales playbookscustomer success frameworksmetrics trackingdata analysiscontent creationcoaching frameworksAI toolsenterprise sales processes
Soft Skills
communication skillsorganizational skillscross-functional collaborationfeedback gatheringtraining facilitationcontinuous improvement mindsetproblem-solvingadaptabilityleadershipinterpersonal skills