Implementation Manager

Rundoo

Implementation Manager overseeing the full implementation process and building client relationships at Rundoo. Collaborating with teams to ensure client success in a hybrid work environment.

Posted 4/28/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $86,000 - $107,000 per yearWebsite

About the role

Key responsibilities & impact

Project manage the full implementation process, overseeing the journey of client integration with Rundoo
Build strong client relationships by understanding unique client needs and providing personalized support
Partner with sales development and customer success teams to ensure successful transitions and maximize client satisfaction

Requirements

What you’ll need

Excellent communicator with a track record of building strong, consultative customer relationships
Experience in project management with exceptional attention to detail
Problem solver who can proactively address client challenges and troubleshoot issues
Ability to become an industry expert through working with clients, consulting with experts, and independent learning
Valid U.S. driver’s license
Comfortable with travel (maximum: 1-2x a month, 1-3 days at a time)
Work in our River North office in Chicago 4 days/week.

Benefits

Comp & perks

Full medical, dental, and vision coverage (100% of premiums for you, 50% for dependents)
401k with Betterment
Unlimited PTO with 10 company paid holidays
Daily team lunches for those in office
Learning materials and audiobook subscriptions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project management

Soft Skills

excellent communicatorclient relationship buildingproblem solvingattention to detail

Certifications

valid U.S. driver’s license