Client Support Specialist

RumbleUp: Powerful Political Texting

Client Support Specialist collaborating with clients to enhance experience with RumbleUp's platform. Working remotely to build relationships and provide guidance for success.

Posted 5/2/2026full-timeRemote • Virginia • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Build strong relationships with existing clients
Understand client needs and help overcome challenges
Transform clients into long-term partners and advocates
Provide guidance that enhances client experience

Requirements

What you’ll need

2+ years of customer service experience (preferred)
A natural communicator—personable, energetic, and patient
Excellent organizational skills & attention to detail
Integrity, humility, and professionalism when working with diverse people
Familiarity with Zendesk, Slack, Google Sheets and Hubspot
Experience with RumbleUp platform strongly preferred
Willing to travel quarterly

Benefits

Comp & perks

health, vision, dental insurance
PTO
401(k)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer service experienceexperience with RumbleUp platform

Soft Skills

natural communicatorpersonableenergeticpatientexcellent organizational skillsattention to detailintegrityhumilityprofessionalism