Senior Software Engineer – Trust and Safety

Rula

Senior Software Engineer focusing on Trust & Safety systems for Rula's pivotal mental health ecosystem. Leading product implementations remotely while mentoring engineers in a fully remote environment.

Posted 7/16/2026full-timeRemote • Hawaii • 🇺🇸 United StatesSenior💰 $172,550 - $203,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and mentoring within Trust & Safety systems, with a strong focus on fullstack development, microservices, and SaaS applications on AWS. Proven ability to lead complex projects and establish robust engineering practices that enhance system reliability and security.

Highest-signal resume keywords

Trust & Safety Systems ExperienceFullstack DevelopmentMicroservice DevelopmentSaaS Applications on AWSMentoring and Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software EngineeringDatabase-Backed Web ApplicationsNodeJsTypescriptKafkaDevelopment Lifecycle ManagementDesign PatternsCross-Functional Team CollaborationComplex Problem SolvingOn-Call Support

Soft Skills

MentoringCommunicationCollaborationOwnershipLeadership

Industry Keywords

Fraud MitigationBilling AnomaliesCredential AbuseHigh Reliability SystemsMental Health EcosystemStart-Up ExperienceOperational SolutionsProduct ArchitectureProcess-Based SolutionsSustainable Results

Tech Stack

Tools & technologies

AWSCloudKafkaNode.jsSQLTypeScript

About the role

Key responsibilities & impact

Serve as a leader in our digital armor, driving product-based implementations that enable us to fulfill, audit, measure, and enforce critical Trust & Safety policies across both internal and external-facing users and workflows.
Help lead the charge on both product architecture and operational, process-based solutions—building robust custom tools and leveraging top-tier industry solutions to investigate and mitigate threats like fraud, billing anomalies, and credential abuse.
Establish a brand-new engineering domain from the ground up, mentor other engineers, and build scalable systems that directly protect a vital mental health ecosystem.

Requirements

What you’ll need

4+ years of SWE experience, 1+ years working on Trust & Safety systems & 1+ years of experience helping with a brand new project or team
Experience working on cross-functional teams to bridge the gap between technical and non-technical groups
Fullstack experience building modern database-backed (sql/no-sql) web applications
Microservice development knowledge and experience
A passion for and ownership of mentoring others, reviewing architectures, and establishing design patterns.
Have driven all phases of the development lifecycle: planning, specing, execution, and measuring success, post-launch maintenance
Examples of working on highly complex projects with a focus on achieving sustainable results
Start-up experience
Experience developing SaaS applications using the Amazon Web Services (AWS) cloud platform
Previous experience in products with high reliability/accuracy requirements (finance, mission critical systems, etc.)
Experience with “on-call”, ability to deep dive complex issues and drive them to resolution independently
Experience with NodeJs, Typescript, Kafka

Benefits

Comp & perks

100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Supporting your mental and physical health
Quarterly department stipend: Fun team-building activities or in-person gatherings
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend