Credentialing & Enrollment Associate

Rula

Credentialing & Enrollment Associate at Rula, streamlining access to mental health care. Focusing on efficient provider enrollment and collaboration with cross-functional teams in a fully remote setting.

Posted 7/15/2026full-timeRemote • California, Washington • 🇺🇸 United StatesJuniorMid-Level💰 $60,690 - $67,830 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in credentialing and enrollment processes within the healthcare sector, with a strong focus on collaboration and process optimization. Proficient in using spreadsheets and CRM platforms to enhance operational efficiency and provider experience.

Highest-signal resume keywords

Credentialing ExperienceEnrollment Process ManagementCross-Functional CollaborationProcess Documentation and OptimizationProficiency in Excel and Salesforce

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

CredentialingEnrollmentProcess OptimizationDocumentationHealthcare Experience

Soft Skills

CollaborationCommunicationProblem-Solving

Tools & Technologies

ExcelGoogle SheetsSalesforceZendeskAirtable

Industry Keywords

HealthcareHealth InsuranceCredential Verification OrganizationsPayer Implementations

About the role

Key responsibilities & impact

At Rula, we’re on a mission to make mental health care more accessible by streamlining the path for Providers to begin seeing patients as quickly and efficiently as possible.
As a Credentialing & Enrollment Associate, you’ll play a critical role in shaping and scaling the systems that support our rapid growth.
In this role, you will contribute directly to improving the Provider experience by ensuring timely and accurate credentialing and enrollment.
Whether you’re scoping enrollment requirements for new payer implementations, submitting applications, or guiding Providers through each step of the process, your work will have a meaningful, tangible impact.
You’ll collaborate closely with cross-functional teams to support new payer launches and share operational insights.
Additionally, you’ll help educate and support our credentialing and enrollment associates as new processes and payers are introduced.

Requirements

What you’ll need

2+ years of experience within the healthcare setting, working with or for health insurance plans, networks or credentials verification organizations
Experience working collaboratively across teams cross-functionally (Account Delivery or Provider Success)
Experience developing, documenting, and optimizing new processes into easy to understand documentation
Proficiency in spreadsheets (Excel / Google Sheets) and CRM / ticketing platforms (Salesforce, Zendesk), with a demonstrated ability to quickly adapt to and learn new software (e.g., Airtable, Certify)
While we are a fully remote company, we are not considering candidates who reside in California or Washington for this particular position

Benefits

Comp & perks

100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Supporting your mental and physical health
Quarterly department stipend: Fun team-building activities or in-person gatherings
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend