Staff Software Engineer – Trust & Safety

Rula

Staff Software Engineer leading Trust & Safety engineering team at Rula, a remote mental healthcare company. Designing systems for fraud prevention and security within digital platforms.

Posted 6/12/2026full-timeRemote • Hawaii • 🇺🇸 United StatesLead💰 $206,550 - $243,000 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

At Rula, maintaining high trust with payers, patients, and providers is the bedrock of accessible mental healthcare.
Seeking a Staff Software Engineer to step in as the foundational leader of our nascent Trust & Safety Engineering team.
Serve as the chief architect of our digital armor, driving product-based implementations that enable us to fulfill, audit, measure, and enforce critical Trust & Safety policies.
Lead the charge on both product architecture and operational, process-based solutions—building robust custom tools to investigate and mitigate threats like fraud, billing anomalies, and credential abuse.
Establish a brand-new engineering domain from the ground up, mentor senior engineers, and build scalable systems that protect a vital mental health ecosystem.

Requirements

What you’ll need

8+ years of experience
1+ years working on Trust & Safety systems anywhere
1+ years experience helping to form a new team from scratch
Experience working on cross-functional teams to bridge the gap between technical and non-technical groups
Fullstack experience building modern database-backed (sql/no-sql) web applications
Experience with microservice development
Experience mentoring others, reviewing architectures, and establishing design patterns.
Experience driving all phases of the development lifecycle: planning, specing, execution, and measuring success, post-launch maintenance
Experience working on highly complex projects with a focus on achieving sustainable results

Benefits

Comp & perks

100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Supporting your mental and physical health
Quarterly department stipend: Fun team-building activities or in-person gatherings
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

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Hard Skills & Tools

fullstack developmentSQLNoSQLmicroservice developmentproduct architecturecustom tool developmentdevelopment lifecycledesign patternsmentoringcomplex project management

Soft Skills

leadershipmentoringcross-functional collaborationcommunicationproblem-solvingteam buildingtrust buildingoperational process improvementstrategic thinkingadaptability