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About the role
Key responsibilities & impact- Lead the patient experience at Rula; focused on making it easier for people to find, start, and stay engaged with high-quality mental health care.
- Dig into data to understand patient pain points, and collaborate with user researchers, analysts, and data scientists to uncover what drives stronger engagement and better outcomes.
- Lead a dedicated engineering team to design, launch, and measure improvements that make a real difference in patients’ lives.
- Directly impact thousands of people by helping them access the care they need and stay with it long enough to truly get better.
Requirements
What you’ll need- 5+ years of product management experience, ideally in consumer-facing or marketplace products.
- Proven track record of using data and user insights to drive measurable improvements in user experience and engagement.
- Experience running A/B tests and using common statistical techniques to evaluate results.
- Excellent communication skills: able to clearly articulate strategy, tradeoffs, and outcomes to different audiences.
- Experience working in a two-sided marketplace, with a strong understanding of how to balance and optimize for supply and demand dynamics.
- Bachelor's degree in Computer Science, Engineering, or a similar technical field.
Benefits
Comp & perks- 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
- Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
- Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
- 401(k) plan access: Start saving for your future
- Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
- Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
- Employee Assistance Program (EAP): Supporting your mental and physical health
- Quarterly department stipend: Fun team-building activities or in-person gatherings
- Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
- Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
- Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementdata analysisA/B testingstatistical techniquesuser experience improvementuser engagementmarketplace optimizationconsumer-facing productsengineering team leadershipdata-driven decision making
Soft Skills
communicationcollaborationstrategic thinkingarticulation of tradeoffsaudience engagementproblem-solvingleadershipuser insight interpretationadaptabilityempathy
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Engineering
