Senior Strategic Partnership Account Manager

Rula

Own and grow strategic employer partnerships focused on Tier 1 accounts at Rula. Lead account strategy and manage complex employer relationships in a remote role.

Posted 4/23/2026full-timeRemote • Hawaii • 🇺🇸 United StatesSenior💰 $178,500 - $199,500 per yearWebsite

About the role

Key responsibilities & impact

Own and grow our most strategic employer partnerships focused exclusively on Tier 1 accounts
Lead account strategy and manage complex employer relationships
Design tailored engagement approaches that drive sustained employee utilization over time
Collaborate closely with senior leadership while owning day-to-day strategy and execution
Operate as the commercial owner of your accounts, deepening engagement and expanding partnership scope

Requirements

What you’ll need

7+ years of experience in B2B account management, customer success, or partnership management, with a strong track record of owning strategic or enterprise accounts
5+ years owning performance-based metrics tied to account growth, retention, or utilization
4+ years managing enterprise clients (3,000+ employees) with multiple stakeholders
Experience leading strategic planning, executive business reviews, or long-term account strategy conversations
Demonstrated ability to manage complex stakeholder environments and drive alignment across multiple decision-makers
Experience in healthcare, digital health, or working with employers, health plans, or brokers (preferred)
Experience working in high-growth start up environments where structure and process are still evolving (preferred)
Experience managing high-visibility or highly strategic accounts (preferred)
Experience influencing senior stakeholders, including executive-level partners (preferred)
Strong analytical skills and experience using CRM or data tools to guide strategy (preferred)

Benefits

Comp & perks

100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Support for your mental and physical health
New hire home office stipend: Set up your workspace for success
Quarterly department stipend: Fun team-building activities or in-person gatherings
Wellness events and lunch & learns: Explore a variety of engaging topics
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B account managementcustomer successpartnership managementperformance-based metricsstrategic planningexecutive business reviewsaccount growthretentionutilizationstakeholder management

Soft Skills

leadershipcollaborationstrategic thinkinganalytical skillsinfluencingalignmentrelationship managementcommunication