Healthcare Account Management Associate

Rula

Healthcare Account Management Associate managing physician practices to enhance mental health care referrals. Work remotely while spending time in targeted metro areas for relationship deepening.

Posted 4/16/2026full-timeRemote • Florida, Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $95,200 - $106,400 per yearWebsite

About the role

Key responsibilities & impact

Enable Rula’s PCP Success team to grow Rula's network of referring primary care providers across our expanding market footprint.
Manage a portfolio of physician practices that have already begun referring patients to mental health care through Rula.
Deepen relationships and increase referral consistency over time.
Spend most of your time in direct conversation with providers and practice staff both in-person and remotely.
Understand workflow challenges and help make mental health referrals a routine part of patient care.
This role includes a balance of 60% in-person and 40% remote.

Requirements

What you’ll need

2+ years of related professional experience in account management, customer success, or sales
Experience using a CRM (Salesforce preferred) to log activity, track pipeline, and manage follow-up
Experience in a role with measurable performance expectations
Experience working in an external customer-facing role where effective and succinct communication (written and verbal) is crucial.
Must reside in either the Chicago, Atlanta, or Miami metro areas
Demonstrated comfort with a field-based role requiring regular in-person visits to physician practices, with an expected 60% of time spent on-site.
Demonstrated ability to manage a portfolio of accounts and prioritize outreach based on activity data
Reliable transportation

Benefits

Comp & perks

100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Support for your mental and physical health
New hire home office stipend: Set up your workspace for success
Quarterly department stipend: Fun team-building activities or in-person gatherings
Wellness events and lunch & learns: Explore a variety of engaging topics
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementcustomer successsalesCRMSalesforcepipeline managementperformance tracking

Soft Skills

effective communicationverbal communicationwritten communicationrelationship buildingprioritizationproblem-solving