Senior Business Operations Manager

Rula

Business Operations Manager overseeing strategic and operational projects at a remote mental health organization. Leading cross-functional initiatives and partnering with executives to deliver company objectives.

Posted 4/16/2026full-timeRemote • Hawaii • 🇺🇸 United StatesSenior💰 $190,825 - $213,275 per yearWebsite

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Rula’s Business Operations team is a group of analytical, operational, and strategic thinkers and executors responsible for helping identify, diagnose and build solutions for the company’s highest-priority problems.
Support the strategic planning process and company operating system, lead cross-functional initiatives and projects, define and build company strategy, partner with executives to achieve company OKRs, and ensure leaders constantly have a pulse on the health of the business.
Own strategic and operational projects across the organization, including reducing provider cancellations of initial visits and driving strategy to increase referral volume from health plan portals.
Explore, evaluate, and recommend new expansion channels and business units to launch while helping to run the company operating system and planning cycles in closer partnership with the Head of Business Operations.
Deliver on projects aligned to Rula's highest priorities and initiatives, ensuring alignment with leadership on objectives.

Requirements

What you’ll need

Bachelor’s degree from an accredited 4-year institution
7+ years of demonstrated high performance across top-tier management consulting and/or Business Operations or strategy-based roles
Advanced proficiency with GSheets/Excel; working familiarity with SQL
Excellent written and verbal communication skills, with a proven ability to break down complex problems into smaller, discrete chunks
Experience in building trust and collaborating effectively alongside multiple stakeholders and executives in a fast moving environment
Able to learn, adapt and thrive quickly in an ambiguous and/or dynamic environment
2+ years of experience at a high growth start-up or mid-size company (preferred)
Familiarity in leveraging Business Intelligence tools (e.g. Looker, Tableau, PowerBI) and SQL to drive and communicate insights (preferred)
Expertise in directly running or overseeing a company’s planning processes and operating systems (preferred)

Benefits

Comp & perks

100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Support for your mental and physical health
New hire home office stipend: Set up your workspace for success
Quarterly department stipend: Fun team-building activities or in-person gatherings
Wellness events and lunch & learns: Explore a variety of engaging topics
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

GSheetsExcelSQLBusiness IntelligenceLookerTableauPowerBIstrategic planningoperational projectsdata analysis

Soft Skills

analytical thinkingstrategic thinkingcommunicationcollaborationproblem-solvingtrust buildingadaptabilityleadershipstakeholder managementproject management

Certifications

Bachelor’s degree