Provider Operations Specialist
Rula
full-time
Posted on:
Location Type: Remote
Location: Remote • California, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $60,700 - $67,800 per year
Job Level
JuniorMid-Level
About the role
- Support our credentialing and compliance workflows in a highly regulated environment
- Manage high-volume queues, maintain accurate records across operational systems
- Communicate clearly with internal partners and external vendors
- Use tools like Google Sheets or Excel to track work and identify issues
- Document processes and decisions with care
Requirements
- 2+ years in operations, credentialing, compliance, or background screening with a regulated workflow and queue management responsibilities
- Hands-on experience with Google Sheets / Excel (filters, conditional formatting, lookups, pivots). Able to explore data and derive basic insights
- Clear written documentation & templated communication (notes, status updates, provider / vendor email)
- Experience creating and maintaining structured records in tools like Salesforce, Airtable, or other CRM / operational databases
- Able to organize and run meetings with a clear agenda, goals, and action items
Benefits
- 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
- Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
- Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
- 401(k) plan access: Start saving for your future
- Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
- Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
- Employee Assistance Program (EAP): Support for your mental and physical health
- New hire home office stipend: Set up your workspace for success
- Quarterly department stipend: Fund team-building activities or in-person gatherings
- Wellness events and lunch & learns: Explore a variety of engaging topics
- Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
credentialingcompliancequeue managementdata analysisrecord keepingGoogle SheetsExcelSalesforceAirtableCRM
Soft skills
communicationdocumentationorganizationmeeting managementattention to detail