Product Operations Lead – Contract

Ruggable

Program Manager responsible for streamlining NPI processes and supporting workflow tool build for a consumer products company. Engage with cross-functional teams to ensure operational readiness in product strategy.

Posted 6/8/2026contractLos Angeles • California • 🇺🇸 United StatesSenior💰 $65 - $75 per hourWebsite

About the role

Key responsibilities & impact

Work with the Director of Product Strategy & NPI to take existing process documentation to a production-ready state — adding detail, building consistency, and closing gaps across both MTO and non-printed finished good pipelines
Facilitate working sessions with the NPI, Sourcing, Quality, and Product Development teams to validate process logic, surface edge cases, and pressure-test documentation against real launch scenarios
Flag decisions that require Director or cross-functional sign-off rather than resolving them unilaterally; maintain a clear log of open items and owners throughout
Translate finalized process documentation into structured, tool-ready logic for the Airtable build; serve as the process SME in configuration sessions to ensure the build reflects operational reality
Identify and resolve process ambiguities before they become tool build problems; own the handoff between process definition and technical configuration
Support user acceptance testing and adoption readiness ahead of tool launch within the contract window
Maintain a clear view of workstream status, open decisions, and sequencing dependencies; surface risks to the Director proactively before they affect the build timeline
Own meeting facilitation and decision documentation across internal stakeholders throughout the engagement

Requirements

What you’ll need

5+ years of program or project management experience, with direct experience formalizing or documenting operational processes in a cross-functional environment
Demonstrated ability to take in-progress, incomplete process documentation and bring it to a clean, structured, actionable state
Experience supporting workflow tool configuration (Airtable, Asana, Monday, or similar) from the process side — not as a technical builder, but as the person who defines what gets built
Hard deadline delivery — you've run a time-boxed engagement before and know how to hold a timeline
Comfortable in a build-in-progress environment; you add structure without waiting for it to be handed to you
Based in or able to commute to Los Angeles for the duration of the contract.

Benefits

Comp & perks

Competitive compensation and benefits packages

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementproject managementprocess documentationworkflow tool configurationuser acceptance testingprocess definitionstructured logictime managementrisk management

Soft Skills

facilitationcommunicationcross-functional collaborationproblem-solvingorganizational skillsattention to detailproactive decision-making