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Program Manager, Wholesale – Contract
RuggableWholesale Program Manager coordinating cross-functional teams to streamline operations for Ruggable. Ensuring timely launches and alignment across Merchandising, Commercial, Brand, Design, and Operations.
About the role
Key responsibilities & impact- Orchestrate account onboarding end-to-end — coordinating across ops, logistics, finance, and other internal teams to get new wholesale partners up and running smoothly
- Serve as a key liaison between Account Managers and internal stakeholders, translating partner needs into actionable tasks and keeping everyone aligned
- Manage timelines, dependencies, and deliverables across multiple workstreams simultaneously
- Support the design and execution of wholesale programs, ensuring the right teams are involved at the right time
- Track program milestones and proactively surface blockers, risks, or gaps before they become problems
- Maintain clear documentation so that processes, decisions, and statuses are visible to all stakeholders
- Identify inefficiencies in how the wholesale function operates and develop practical solutions
- Build and refine repeatable processes for onboarding, fulfillment coordination, compliance, and other recurring workflows
- Create playbooks, SOPs, and tools that help the team scale without adding unnecessary complexity
Requirements
What you’ll need- 3–5 years of experience in program management, wholesale operations, or a cross-functional coordination role — ideally within home goods, décor, or consumer products
- A natural ability to work across teams and functions, keeping projects moving without direct authority over stakeholders
- Strong process orientation — you spot inefficiencies, design better ways of working, and actually follow through on implementing them
- Excellent organizational skills with the ability to manage multiple workstreams and shifting priorities
- Clear, concise communicator — equally effective in a Slack thread, a status doc, or a cross-functional meeting
- Comfortable operating in ambiguity and building structure where it doesn't yet exist
- Proficient in Google Suite
- Familiarity with wholesale operations, retailer compliance requirements, or EDI processes (Preferred)
- Experience working closely with or in support of a sales or account management team (Preferred)
- Experience in e-commerce or direct-to-consumer technology environments (Preferred)
- Proficient in Airtable (Preferred)
Benefits
Comp & perks- Competitive compensation
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementwholesale operationscross-functional coordinationprocess designproject management
Soft Skills
organizational skillscommunicationproblem-solvingadaptabilityteam collaboration