RudderStack

VP of Operations

RudderStack

full-time

Posted on:

Location Type: Remote

Location: Remote • New York • 🇺🇸 United States

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Job Level

Lead

Tech Stack

Cloud

About the role

  • Own and drive the company’s operating cadence: OKRs, planning cycles, quarterly execution, and cross-functional alignment
  • Translate company strategy into clear execution plans, milestones, and measurable outcomes
  • Identify operational bottlenecks and proactively drive resolution across teams
  • Partner closely with Engineering and Product to understand infra, data pipelines, reliability, cost structures, and scaling constraints
  • Drive operational rigor around cloud costs, efficiency, margins, and capacity planning
  • Ensure operational decisions are grounded in a strong understanding of the underlying technology
  • Work with Sales, Marketing, and CS leaders to improve pipeline hygiene, forecasting accuracy, deal velocity, and expansion motions
  • Partner with Finance on budgeting, headcount planning, unit economics, and board-level metrics
  • Own dashboards and KPIs across the business, ensuring leadership has clear, actionable visibility
  • Lead high-impact, cross-functional initiatives (new product launches, AI strategy execution, org scaling, systems changes)
  • Bring a consulting-style approach to ambiguous problems: structured thinking, clear recommendations, and decisive execution.

Requirements

  • Technical background (engineering, data, infra, or similar) with the ability to engage with product and engineering leaders
  • MBA from a top-tier school (e.g., Stanford, Wharton, Harvard, INSEAD, Kellogg, Booth, etc.)
  • 8+ years of total experience, including: In operations roles at infra / developer-focused / SaaS companies, and Management consulting experience (MBB or equivalent strongly preferred)
  • Outstanding candidates who do not meet minimum requirements will be considered
  • Experience operating in high-growth, ambiguous, scaling environments.
Benefits
  • Direct impact on how a category-defining data infrastructure company scales
  • High exposure to the CEO, leadership team and board
  • Opportunity to shape operations at the intersection of real-time data, AI, and enterprise SaaS
  • A platform to grow into broader leadership roles as the company scales

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
OKRsplanning cyclesdata pipelinescapacity planningbudgetingKPI dashboardsoperational rigorcost structuresscaling constraintsunit economics
Soft skills
cross-functional alignmentstructured thinkingdecisive executionclear recommendationsproblem-solvingleadershipcommunicationcollaborationconsulting-style approachadaptability
Certifications
MBA