Associate Director, HR Partner, Customer Excellence – Strategy

RTX

HR Partner shaping talent, organizational capability, and change strategy for Collins Aerospace’s global account teams. Advising leaders across RTX’s aerospace and defense business.

Posted 8/19/2026full-timeRemote • Connecticut • 🇺🇸 United StatesSenior💰 $157,200 - $298,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in talent management, organizational effectiveness, and employee engagement within the Aerospace and Defense industry. Proven ability to collaborate with senior leadership and implement strategic HR initiatives to enhance workforce performance and support organizational change.

Highest-signal resume keywords

Talent ManagementOrganizational Change LeadershipStakeholder CollaborationEmployee DevelopmentAerospace and Defense Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workforce PlanningSuccession PlanningTalent Mobility ProgramsJob LevelingTeam Dynamics Facilitation

Soft Skills

CoachingMentoringConflict ResolutionAgilityResilience

Industry Keywords

HR PartnerEmployee EngagementGlobal TeamsBusiness ProcessesLeadership Capabilities

About the role

Key responsibilities & impact

Serve as the primary HR Partner for three global Collins Account Executive organizations
Drive the talent agenda by aligning and executing people strategies with business objectives
Integrate RTX values into business and people processes to develop talent and foster employee engagement
Support enterprise-wide talent reviews, succession planning, employee development, and strategic talent rotations
Collaborate with stakeholders on organizational effectiveness, employee experience, and change initiatives
Analyze team structures and role responsibilities; recommend reporting lines, spans of control, and job leveling
Implement workforce planning initiatives and talent mobility programs
Maintain business-environment awareness to address workforce challenges and opportunities
Operationalize strategies for current and future workforce needs
Provide actionable recommendations to enhance leadership capabilities and team performance
Advise business leadership and employees as a trusted HR partner
Provide HR counsel to optimize business processes and performance
Facilitate team dynamics workshops, conflict resolution, and collaboration practices
Partner with Collins/RTX Centers of Excellence and central functions to broker solutions
Coach, mentor, and influence stakeholders and decision-making
Lead, support, and collaborate on HR and CE&S strategic projects
Collaborate across the CE&S senior leadership team, functional teams, and HR organization

Requirements

What you’ll need

University Degree and minimum 12 years of prior relevant experience, or an Advanced Degree in a related field and minimum 10 years of experience
Previous HR experience required
Aerospace and Defense Industry experience preferred
Experience managing multiple priorities with agility and resilience
Experience leading and supporting organizational change
Experience working with stakeholders at all levels, including Senior Executives, while maintaining confidentiality
Experience supporting global, geographically dispersed teams
Ability to support standard US working hours and flex for a globally dispersed footprint
Must be authorized to work in the U.S. without company immigration sponsorship now or in the future
U.S. Citizen, U.S. Person, or qualifying immigration status required
Up to 15% travel, primarily domestically

Benefits

Comp & perks

Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan with employer matching funds and separate employer retirement contribution
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional pet, home and auto, additional life and accident, critical illness, group legal, and ID theft protection coverages
Birth, adoption, and parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives wellness rewards program
Doctor on Demand virtual doctor visits
Bright Horizons child and elder care services
Teladoc Medical Experts second opinion program
Paid time off and holidays
Flexible work schedules
Employee Scholar Program
Annual short-term and/or long-term incentive compensation programs may be available; payments are not guaranteed