Senior Manager, SAP Business Process Order Management O2C

RTX

Sr. Manager leading SAP Opportunity-to-Cash process transformation at RTX, a global aerospace and defense company.

Posted 8/4/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $132,400 - $251,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving business processes for Opportunity to Cash workstreams, including customer management, order management, and order pricing. Proficient in SAP system implementation and project management, with strong communication skills to influence executive leaders and cross-functional teams.

Highest-signal resume keywords

SAP System ImplementationOpportunity to Cash Process ManagementProject Management ExpertiseCustomer ManagementOrder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process OptimizationBlueprinting ActivitiesGlobal Process DesignStandardized Metrics and ReportingOrder PricingReturns ManagementCross-Functional KnowledgeSAP IntegrationsMatrixed Team CollaborationResource Planning

Soft Skills

Influencing Adoption of New ConceptsEffective CommunicationLeadership

Tools & Technologies

SAPCORE

Industry Keywords

Opportunity to CashCustomer ManagementOrder ManagementProject PlanningExecutive Communication

About the role

Key responsibilities & impact

Drive business process for the Opportunity to Cash workstream across customer management, order management, and order pricing
Partner with Digital and business units to evaluate and implement SAP and complementary tools for process optimization
Analyze blueprinting recommendations with business-unit workstream leads to support Global Design strategic goals
Maintain the Business Process Hierarchy
Maintain the project plan for assigned responsibilities
Lead planning to establish scope, timeline, and resource plans for assigned Opportunity to Cash processes
Drive blueprinting activities, including global process designs, standardized metrics and reporting, common information model, global template, and readiness testing
Partner with business units and the system integrator across project phases
Communicate across disciplines and with executive leaders while influencing adoption of new concepts and practices
Align strategy with specific goals, tactics, action plans, and deliverables; track and report progress at executive and working-team levels
Travel approximately 10–25%, primarily to RTX sites in Texas and Connecticut

Requirements

What you’ll need

University degree and minimum 10 years of prior relevant experience, or an advanced degree and minimum 7 years of experience, or 14 years of relevant experience without a degree
Experience with large-scale SAP system implementation projects
Experience with quote and order management, customer management, order pricing, and returns management
Experience communicating across disciplines and with executive leaders
Ability to influence adoption of new concepts, practices, and approaches
Cross-functional knowledge of multiple work areas preferred
CORE or equivalent and project management expertise preferred
Understanding of SAP integrations and handoff points between R2R, O2C, and P2S preferred
Ability to work effectively in a matrixed team environment and manage multiple concurrent activities
Ability to travel approximately 10–25%
U.S. citizenship required because access to certain systems is limited to U.S. citizens
Ability to work from one of the 50 U.S. states, excluding U.S. territories

Benefits

Comp & perks

Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan with employer matching funds and separate employer retirement contribution
Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional pet, home and auto, additional life and accident, critical illness, group legal, and ID theft protection coverages
Birth, adoption, and parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives wellness rewards program
Doctor on Demand virtual doctor visits
Bright Horizons child and elder care services
Teladoc Medical Experts second opinion program
Paid time off and holidays
Flexible work schedules
Employee Scholar Program
Potential eligibility for annual short-term and/or long-term incentive compensation programs