Endpoint Engineering Lead – Digital Workplace Services

RTX

Lead Endpoint Engineer overseeing endpoint technology strategy at Raytheon. Partnering with teams to manage and implement endpoint technologies for improved user experience.

Posted 7/30/2026full-timeRemote • Arizona • 🇺🇸 United StatesSenior💰 $132,400 - $251,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in endpoint management, user experience advocacy, and compliance alignment, ensuring effective service delivery and performance issue resolution. Proficient in managing user acceptance testing and representing organizational needs at governance levels.

Highest-signal resume keywords

Endpoint ManagementUser Experience AdvocacyUser Acceptance Testing ManagementWindows OS ExperienceCompliance Alignment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Endpoint Management SoftwareIntuneSCCMMicrosoft DefenderPatch ManagementUpdate ManagementSoftware PackagingHardware Performance EvaluationIT Service DeliveryEnd-User Support

Industry Keywords

Endpoint Service CoordinationPerformance Issue ResolutionRaytheon RepresentationCompliance StandardsData ProtectionRegulatory Requirements

About the role

Key responsibilities & impact

Endpoint Service Coordination: Partner with Raytheon functional partners and Enterprise Services teams to identify, prioritize, and execute endpoint updates and initiatives effectively.
User Experience Advocacy: Serve as the primary advocate for end-users, ensuring that endpoint technologies are meeting their needs and performance expectations.
Raytheon Representation: Represent Raytheon during Enterprise governance boards. Understand Raytheon’s needs and represent them as the official voice for Raytheon when approving changes at the Enterprise level.
User Acceptance Testing Management: Establish and manage Raytheon’s User Acceptance Test community, ensuring changes are tested thoroughly before rolling out to the general community.
Performance Issue Resolution: Act as a technical evaluator and escalation point for users experiencing performance issues with their endpoint assets, ensuring prompt resolution.
Compliance Alignment: Ensure that all endpoint solutions and processes adhere to RTX’s compliance standards, including security, data protection, and regulatory requirements.

Requirements

What you’ll need

Typically requires a University Degree or equivalent experience and minimum 10 years prior relevant experience, or an advanced Degree in a related field and minimum 7 years' experience
Experience with Windows OS; endpoint management software including Intune and SCCM; endpoint security and response tools including Microsoft Defender; patch and update management; and software packaging and deployment.
Experience with evaluation of hardware performance and identifying issues for correction.
Experience in IT service delivery, particularly in endpoint management, digital workplace services, or end-user support.
U.S. Citizen - U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Benefits

Comp & perks

medical
dental
vision
life insurance
short-term disability
long-term disability
401(k) match
flexible spending accounts
flexible work schedules
employee assistance program
Employee Scholar Program
parental leave
paid time off
holidays