Cloud Operations Monitoring Specialist – 2nd Shift

RTX

Cloud Operations Monitoring Specialist providing cloud operations services for Microsoft Azure and AWS at RTX. Supporting day-to-day operations and improving cloud maturity plans and documentation.

Posted 7/9/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $86,800 - $165,200 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudLinuxServiceNowSQL

About the role

Key responsibilities & impact

Provide cloud operations services and support for primarily Microsoft Azure and potentially some Amazon AWS environments.
Provide system administration services for Linux and Windows Server virtual machines.
Resolve incidents and fulfill service requests.
Investigate and permanently resolve problems.
Contribute to proactive problem management.
Design, document, test, implement changes.
Contribute to compliance and vulnerability management through patching, endpoint protection, and maintenance of key software installed on VMs.
Contribute to enhancement of monitoring and automation.
Participate in a 24/7 on call rotation roster - day to be confirmed.
Second shift opportunity to allow for added coverage required by the PST program.

Requirements

What you’ll need

Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience
Experience working in a multi-cloud environment including Microsoft Azure and Amazon Web Services including their associated networking, architecture, and infrastructure.
Experience with Microsoft Windows Server and Red Hat Enterprise Linux.
Experience with Datadog, Azure Monitor, AWS Cloudwatch, ServiceNow, Statseeker, Netscout, and/or other monitoring tools.
Experience managing production infrastructure and applications utilizing ITIL v3 (2011) or v4 best practices.
Technical communication including the ability to author professional user facing documentation targeted at various user audiences.
Microsoft Azure/AWS certifications preferred.
Experience with SQL Server, Log Analytics, and Qlik.

Benefits

Comp & perks

Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
And more!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Cloud OperationsIncident ResolutionProblem ManagementSystem AdministrationMonitoring ToolsPatchingEndpoint ProtectionSQL ServerLog AnalyticsAutomation

Soft Skills

Technical Communication

Certifications

Microsoft Azure CertificationAWS Certification