Senior Manager, Service Contract & Warranty – Project Manager

RTX

Senior Manager driving high visibility digital transformation initiatives for service contract and warranty operations with aerospace leaders. Guiding strategy and execution involving advanced technologies.

Posted 6/24/2026full-timeCedar Rapids • Connecticut, Iowa • 🇺🇸 United StatesSenior💰 $132,400 - $251,600 per yearWebsite

About the role

Key responsibilities & impact

Lead large, complex programs accelerating our shift to next generation digital systems
Partner with cross- functional teams to design solutions, configure systems, and oversee testing, migration, and go-live readiness
Develop and manage conversion documentation, data mapping, and deployment planning
Drive timelines, milestones, and execution for multiple transformation workstreams
Proactively identify risks, remove roadblocks, and keep teams aligned and accountable
Foster collaboration, resolve conflicts, and motivate teams toward common goals
Deliver clear communication, analytics, and reporting to leadership and stakeholders
Continuously evaluate opportunities to improve efficiency and cutover success

Requirements

What you’ll need

Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience
Experience leading complex digital transformation or process‑intensive programs
Experience with CORE/Lean/Six Sigma methodologies and comfortable leading improvement events

Benefits

Comp & perks

Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
And more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

digital systemsdata mappingdeployment planningprogram managementtransformation workstreamsCORE methodologiesLean methodologiesSix Sigma methodologies

Soft Skills

leadershipcollaborationconflict resolutionmotivationcommunicationanalyticsreportingrisk managementproblem-solvingaccountability