Risk Reduction Product Quality Lead

RTX

Process Improvement Lead improving product quality for NATO's Patriot Missile Program at RTX. Leading Supplier Quality teams and collaborating cross-functionally while ensuring compliance.

Posted 6/18/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesSenior💰 $107,500 - $204,500 per yearWebsite

About the role

Key responsibilities & impact

Identify and correct both systemic performance issues and individual part / program risks
Coordinate the activities of a team of Supplier Quality Engineers, being responsible for the performance and results of each project.
Interpret quality requirements and assist suppliers in the development of robust processes
Ensure flow down of requirements to sub-tier suppliers
Conduct supplier audits and assessments to ensure compliance with quality standards and provide guidance to suppliers in implementing necessary improvements.
Implement effective Root Cause and Corrective / Preventive Action, to include FRACAS investigations as needed
Collaborate with cross-functional teams to identify and evaluate supplier quality issues, and implement corrective actions to ensure high-quality standards are consistently met
Work as the liaison between the Program and Subcontractor
Contribute to the development and periodic reporting of program(s) key performance indicators (KPIs) and metrics to measure supplier quality performance
Act as a key stakeholder in the organization’s strategic development and process harmonization, working to integrate best-in-class supplier quality practices and standards across the newly expanded International Supplier Quality organization
Communicate effectively with internal and external stakeholders, including senior functional management and senior program management, to provide updates on supplier quality performance and contribute to strategic decision-making
May be required to travel up to 25% (with voluntary travel to Europe).

Requirements

What you’ll need

A University Degree or equivalent experience and minimum 8 years prior relevant experience, or an advanced degree in a related field and minimum 5 years’ experience
Relevant experience is working within Supplier Quality Management
Experience with Root Cause and Corrective Action including use of advanced methodologies.
Experience using quality science tools, such as Compliance Matrix Reviews, Control Plans, Process Flow Diagrams, Measurement Systems Analysis, SPC, PFMEA, etc.
Experience with First Article Inspection (FAI)
Experience with commercial and aerospace / defense regulations and/or standards of a commercial equivalent with any of the following: AS9100, AS9102, ISO-9000, ISO-9001, or AS9145

Benefits

Comp & perks

medical
dental
vision
life insurance
short-term disability
long-term disability
401(k) match
flexible spending accounts
flexible work schedules
employee assistance program
Employee Scholar Program
parental leave
paid time off
holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Supplier Quality ManagementRoot Cause AnalysisCorrective ActionFirst Article InspectionCompliance Matrix ReviewsControl PlansProcess Flow DiagramsMeasurement Systems AnalysisStatistical Process ControlPFMEA

Soft Skills

team coordinationcommunicationstakeholder engagementstrategic decision-makingcollaborationproblem-solvingperformance evaluationguidanceleadershiporganizational skills

Certifications

AS9100AS9102ISO-9000ISO-9001AS9145