Senior Manager, Talent Acquisition Process Lead

RTX

Global Talent Acquisition Operations Lead optimizing recruiting processes for exceptional candidate experiences. Collaborating with TA leadership and enhancing operational effectiveness across the organization.

Posted 6/11/2026full-timeRemote • New Hampshire • 🇺🇸 United StatesSenior💰 $132,400 - $251,600 per yearWebsite

About the role

Key responsibilities & impact

Lead the design, evaluation, and improvement of global end-to-end TA processes to ensure consistency, efficiency, and compliance across all business units and regions.
Drive harmonization efforts across geographies or divisions, developing standardized processes that balance global consistency with local flexibility.
Partner with HR Technology to define enhancements and optimize the use of Workday and related TA technologies, improving both recruiter and candidate experience.
Define and monitor key process metrics to assess effectiveness, adoption, and operational impact.
Develop and oversee an audit process to measure adoption, compliance, and effectiveness of new or updated TA processes.
Ensure processes are documented, transparent, and aligned with organizational policies, legal, and compliance requirements.
Continuously identify opportunities for innovation and simplification to enhance operational effectiveness.
Oversee the strategy for candidate experience across all TA touchpoints, ensuring processes and tools support a positive, consistent, and inclusive experience.
Analyze candidate feedback and listening channel data (e.g., surveys, focus groups) to identify trends and improvement opportunities.
Collaborate with TA leaders to translate insights into actionable changes, ensuring follow-up communication and measurable improvement.
Lead change management activities for process and technology updates, ensuring stakeholders are informed, engaged, and supported throughout transitions.
Partner closely with the Communications & Training Lead to co-design communication strategies, training plans, readiness activities, and enablement resources that ensure successful adoption of new processes and tools.
Develop frameworks, guides, and toolkits to support consistent understanding and adoption of new processes and practices across global TA teams.
Partner with Learning & Development and TA leadership to implement training programs that embed new ways of working.

Requirements

What you’ll need

Typically requires a university degree or equivalent experience and minimum 10 years prior relevant experience in talent acquisition operations, process management, or HR program design OR an advanced degree in a related field and minimum 7 years of experience in talent acquisition operations, process management, or HR program design.
Experience in process improvement, change management, and stakeholder engagement
Experience with applicant tracking systems (Workday or similar) and related TA technologies.
Experience as a project lead or managing projects.

Benefits

Comp & perks

medical
dental
vision
life insurance
short-term disability
long-term disability
401(k) match
flexible spending accounts
flexible work schedules
employee assistance program
Employee Scholar Program
parental leave
paid time off
holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

process improvementchange managementstakeholder engagementproject managementtalent acquisition operationsHR program designkey process metricsaudit processinnovationcompliance

Soft Skills

leadershipcollaborationcommunicationanalytical skillsproblem-solvingorganizational skillstraining developmentadaptabilitystrategic thinkingcustomer focus