Operations Analyst – Service Management Operations

RTX

Operations Analyst supporting execution of key operational activities at RTX, the largest aerospace and defense company. Collaborating with leaders across budgeting, compliance, vendor management, and reporting activities.

Posted 6/9/2026full-timeRemote • New York • 🇺🇸 United StatesJunior💰 $57,200 - $108,800 per yearWebsite

About the role

Key responsibilities & impact

Support the coordination and execution of organizational meetings, operating cadences, governance reviews, and leadership activities
Maintain operational documentation, procedures, team resources, and organizational records
Track action items, decisions, and commitments to ensure timely follow-through
Assist with process improvement initiatives by identifying inefficiencies and recommending opportunities to streamline work
Support organizational change efforts by helping teams adopt new processes, tools, and operational practices
Assist with budget planning, forecasting, and expense tracking activities
Support the coordination of audit, risk, compliance, and governance activities
Assist with vendor onboarding, invoice processing, and contract administration
Develop and maintain reports, dashboards, scorecards, and presentation materials
Analyze trends and summarize findings to support leadership decision-making

Requirements

What you’ll need

Bachelor's degree in Business Administration, Management Information Systems, Finance, Operations, Data Analytics, or a related field, or equivalent work experience
1+ years of experience in operations, business analysis, project coordination, service management, finance, compliance, or a related discipline
Strong organizational skills with attention to detail and ability to manage multiple priorities
Strong written and verbal communication skills
Proficiency with Microsoft Office applications, particularly Excel, PowerPoint, and Teams
Ability to work effectively with cross-functional teams and stakeholders
Analytical mindset with an interest in using data to solve business problems.

Benefits

Comp & perks

medical
dental
vision
life insurance
short-term disability
long-term disability
401(k) match
flexible spending accounts
flexible work schedules
employee assistance program
Employee Scholar Program
parental leave
paid time off
holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

budget planningforecastingexpense trackingprocess improvementdata analysisreport developmentdashboard creationscorecard developmentpresentation materials preparation

Soft Skills

organizational skillsattention to detailtime managementwritten communicationverbal communicationcross-functional collaborationanalytical mindset