Senior Tech Lead – ServiceNow

RTX

Senior Technical Lead for ServiceNow solutions in a global aerospace and defense company. Driving business value through collaboration and technical leadership across multiple agile squads.

Posted 5/23/2026full-timeRemote • Arizona • 🇺🇸 United StatesSenior💰 $132,400 - $251,600 per yearWebsite

Tech Stack

Tools & technologies

AngularITSMJavaScriptServiceNowSOAP

About the role

Key responsibilities & impact

Provide technical oversight and support across all areas of the RTX ServiceNow platform
Ensure solutions are built in accordance with best practices while ensuring adherence to RTX Governance, compliance and organizational standards
Provide resolution and guidance on complex technical issues while serving as the U.S.-based Senior ServiceNow Technical Lead
Provide guidance in alignment to best practices and standards on integrations between ServiceNow and other enterprise systems
Collaborate with ServiceNow Product Managers, Business Analysts and Architects to review requirements and provide and implement design recommendations
Support and upgrades, patches and health checks to ensure overall sustainability of the ServiceNow platform
Stay current on ServiceNow platform updates, new features and industry trends
Proactively propose enhancements and other platform improvements to drive continuous improvement of the ServiceNow platform

Requirements

What you’ll need

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
10+ years of extensive hands-on experience in design, development and delivery of the ServiceNow solution in a global environment
Deep ServiceNow technical expertise including custom application development and scripting experience across most areas of the platform including ITSM, ITOM/ITAM, HRSD, Accounts Payable, integrations and portal
Strong ability to effectively collaborate with all levels within the organization
Ability to lead and mentor technical teams as well as support code peer reviews and be a strong advocate of best practices
Advanced proficiency in scripting languages used within ServiceNow including JavaScript, GlideScript, Angular
Extensive experience with REST/SOAP integrations and scripted REST APIs
Strong analytical, interpersonal, verbal and written communication skills

Benefits

Comp & perks

Health insurance
401(k) match
Flexible work schedules
Paid time off
Parental leave
Achievement awards
Educational assistance
Child/adult backup care

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ServiceNowcustom application developmentscriptingJavaScriptGlideScriptAngularREST integrationsSOAP integrationsscripted REST APIsITSM

Soft Skills

collaborationleadershipmentoringanalytical skillsinterpersonal skillsverbal communicationwritten communication

Certifications

Bachelor's degree in Computer ScienceBachelor's degree in Information Technology