Functional Analyst, SAP Sales and Distribution

RTX

Senior SAP Sales and Distribution Functional Analyst focusing on complex SAP digital processes at Collins Aerospace. Leading projects and analyzing business problems within the Order to Cash workstream.

Posted 5/20/2026full-timeSanta Isabel • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Your primary activities will be to lead / Manage several components of a project or a complex component of a larger project.
Analyze complex SAP business problems and develop solutions within SAP using available tools and technologies.
Create detailed enhancement designs based on end user specifications to present to SAP Functional Councils and IT as needed.
Develop and deliver SAP end user documentation, processes and training as needed by the SBU.
Provide consultation to users regarding processes and procedures and to ensure business is getting efficiencies out of SAP.
Use your strong business analysis skills and your ability to solve complex business problems by using information technology and business intelligence software.
Strong customer service focus and committed to proactive review of processes and procedures to continually enhance SAP service quality, service delivery and support.
Encourage disciplined use of SAP systems and processes.
Assist in setting up of any new divisional objectives (i.e. new plant’s, organizational changes, new products, etc.)
Perform system regression testing for new releases or upgrades to SAP.
Assist in the development or enhancement of functional reporting capabilities in SAP.
Assist data team and process teams in data mapping activities and testing.
Lead with training for other SBU’s coming into SAP on the new releases.
Resolve end user trouble tickets in a timely manner in compliance within SLA.
Contributes to their team or department by applying their knowledge of one or more functional areas.
Provide effective training and communications of how the tools and end user techniques of the SAP application areas are applied to the business process.
Function as a business partner or consultant for functional management.

Requirements

What you’ll need

Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
Must be a U.S. Citizen.
Experience with SAP Order to Cash workstream in the following focus areas: quotes, contracts, scheduling agreements, sales orders, returns, delivery, shipping, pricing and billing.
10 - 20% travel expected.
Excellent verbal and written communication skills
Demonstrated skills in creative thinking, problem solving and decision-making
Ability to prioritize and meet deadlines of multiple projects
Strong organizational and project management skills
Experience in problem solving, change management or process planning activities involving Senior Leadership (SLT).

Benefits

Comp & perks

Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds
Participation in the Employee Scholar Program (ESP)
Life insurance and disability coverage
Employee Assistance Plan, including up to 8 free counseling sessions
And more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SAPbusiness analysissystem regression testingdata mappingfunctional reportingenhancement designbusiness intelligence softwareprocess planningchange managementtrouble ticket resolution

Soft Skills

customer service focuscreative thinkingproblem solvingdecision-makingorganizational skillsproject managementcommunication skillsability to prioritizemeeting deadlinesconsultation

Certifications

University DegreeAdvanced Degree