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About the role
Key responsibilities & impact- Offer expert knowledge in SAP in supporting break/fix tickets and questions from the business in MRO.
- Work with the digital technology team on resolving difficult and complex problems.
- Manage projects and processes working with cross-functional teams.
- Provide training within the team and for end users.
- Responsible for coaching, reviewing, and delegating project work.
- Field complex configuration management related questions from the business.
- Contribute to the development of process solutions for strategic operation improvements.
- Support SAP ECC and dependent system upgrades.
Requirements
What you’ll need- Must be a U.S. Citizen.
- Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years.
- Experience with P2D (Plan to Deliver) and / or O2C (Order to Cash) business processes in a highly regulated industry.
- Experience analyzing current business and technical processes for an assigned area to determine where system updates or new systems are needed.
- Experience in coordinating Business and DT Teams to ascertain system requirements.
- Entails writing detailed specifications for enhancements to fulfill requirements.
- Experience with incident systems such as Service Now.
- Aerospace and Defense/MRO experience.
Benefits
Comp & perks- Medical, dental, and vision insurance
- Three weeks of vacation for newly hired employees
- Generous 401(k) plan that includes employer matching funds
- Participation in the Employee Scholar Program (ESP)
- Life insurance and disability coverage
- Employee Assistance Plan, including up to 8 free counseling sessions
- And more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SAPconfiguration managementP2DO2Cprocess analysissystem upgradesincident management
Soft Skills
coachingproject managementcross-functional collaborationtrainingproblem-solving
Certifications
University DegreeAdvanced Degree