Manage day-to-day supplier interactions in support of the aftermarket business, serving as a primary point of contact for delivery, performance, and issue resolution
Develop, track, and support supplier recovery plans when on-time delivery, quality, or responsiveness targets are not being met
Partner closely with Customer Account Managers, operations, and planning teams to address service-related issues and ensure timely support of customer commitments
Monitor supplier performance metrics including on-time delivery, lead time adherence, and responsiveness; analyze trends and identify risks to supply continuity
Prepare, publish, and present monthly supplier scorecards to support performance reviews and continuous improvement discussions
Ensure compliance with Aftermarket Product Support Agreements (PSAs), including contractual commitments, communication expectations, and service-level requirements
Support suppliers operating in different time zones by demonstrating schedule flexibility to enable effective communication and timely issue resolution
Participate in cross-functional meetings to align supply chain priorities with operational and customer needs
Identify opportunities to improve processes, communication flow, and supplier engagement to enhance overall aftermarket execution

Requirements

Requires a High School Diploma or equivalent and student must be pursuing a Bachelor’s or advanced degree in an applicable discipline
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract
Familiarity with Lean, Six Sigma, or continuous improvement methodologies
Knowledge of aftermarket, repair and overhaul (MRO), or aerospace industry environments
Experience working with ERP systems, preferably SAP
Understanding of supplier management, delivery performance tracking, or vendor coordination

Benefits

medical
dental
vision
life insurance
short-term disability
long-term disability
401(k) match
flexible spending accounts
flexible work schedules
employee assistance program
Employee Scholar Program
parental leave
paid time off
holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

supplier managementdelivery performance trackingvendor coordinationLeanSix Sigmacontinuous improvementERP systemsSAPperformance metrics analysisprocess improvement

Soft Skills

communicationproblem-solvingflexibilitycollaborationanalytical thinkingpresentation skillsorganizational skillscustomer serviceteamworkadaptability