Design engaging, user-centered learning experiences to support business transformation and the rollout of SAP S/4HANA across the enterprise
Provide design oversight for the development of learning content, including virtual session materials, self-paced eLearning, simulations, WalkMe-enabled practice, and knowledge checks
Apply adult learning principles and learning experience design best practices to create engaging, effective, and role-based learning experiences
Ensure learning content is role-based and aligned with the Global Blueprint, with Business Unit specific variations developed based on documented business requirements
Review learning materials for accuracy, clarity, usability, and alignment with program objectives
Step in to develop or refine learning content when additional capacity or specialized expertise is required
Partner with the PST Learning Lead to align learning journeys and design activities with program milestones and deployment schedules
Collaborate with third-party, offshore, and Business Unit content developers to ensure consistent design standards and quality across all learning assets
Work with the Training Delivery team to ensure learning materials are delivery-ready and support effective facilitation
Coordinate with WalkMe developers to align in-application guidance and hands-on practice with formal learning content
Partner with Change Management Leads to ensure learning strategies address change impacts, adoption risks, and Business Unit readiness needs
Collaborate with workstream and Business Unit subject matter experts from both third-party consulting partners and RTX to gather requirements, validate content, and ensure business accuracy
Align with Change Management and Communications teams to ensure consistent messaging across Learning and Change Management activities
Ensure learning content adheres to established governance standards for design, development, and approvals
Ensure all learning deliverables meet branding, accessibility, and compliance requirements
Maintain version control and documentation standards across all learning assets
Track progress against learning design milestones and report status, risks, and dependencies to the PST Learning Lead and program leadership.

Requirements

Minimum of 10+ years’ experience instructional design or learning experience design arena
Bachelor’s degree in Instructional Design, Education, Organizational Development, Learning Experience Design, Change Management, or a related field or equivalent combination of related work experience and schooling in lieu of degree
Provide design leadership or governance across multiple workstreams
Demonstrated experience leading learning design efforts for large-scale ERP implementations, preferably SAP S/4HANA
Proven experience designing self-paced eLearning, virtual instructor-led learning, and hands-on practice experiences, including simulations and knowledge checks
Experience working with digital adoption platforms (e.g., WalkMe, SAP Enable Now)
Strong knowledge of adult learning principles, learning experience design methodologies, and performance-based learning approaches
Proficiency with eLearning and multimedia authoring tools, such as Articulate 360 and Adobe Captivate
Experience working with matrixed or distributed teams, including third-party, offshore, and Business Unit based content developers.
Ability to travel 25%+

Benefits

Parental (including paternal) leave
Flexible work schedules
Achievement awards
Educational assistance
Child/adult backup care

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

instructional designlearning experience designadult learning principlesperformance-based learningeLearning designvirtual instructor-led learningsimulationsknowledge checksdesign leadershipgovernance

Soft Skills

collaborationcommunicationorganizational developmentchange managementleadershipattention to detailproblem-solvingstakeholder engagementproject managementadaptability