The Learning Experience Designer is responsible for designing engaging, user-centered learning experiences to support business transformation and the rollout of SAP S/4HANA across the enterprise.
This role will do initial design and provide governance for the creation of learning content to ensure it is accurate, engaging, and aligned with overall program objectives.
Design end-to-end user learning journeys that blend virtual learning sessions, self-paced learning, and hands-on practice to support effective system adoption.
Partner closely with the PST Learning Lead, third-party and offshore content developers, Business Unit content developers, Training Delivery Lead, WalkMe developers, change management professionals, and other subject matter experts.
Collaborate with third-party, offshore, and Business Unit content developers to ensure consistent design standards and quality across all learning assets.

Requirements

Minimum of 8+ years’ experience in instructional design or learning experience design
Bachelor's degree in Instructional Design, Education, Organizational Development, Learning Experience Design, Change Management, or a related field or equivalent work related experience and schooling in lieu of degree
Experience providing participation or governance across multiple workstreams
Demonstrated experience leading learning design efforts for large-scale ERP implementations, preferably SAP S/4HANA
Proven experience designing self-paced eLearning, virtual instructor-led learning, and hands-on practice experiences, including simulations and knowledge checks
Experience working with digital adoption platforms (e.g., WalkMe, SAP Enable Now)
Strong knowledge of adult learning principles, learning experience design methodologies, and performance-based learning approaches
Ability to design learning experiences for audiences and roles, ensuring accessibility, relevance, and effectiveness across Business Units
Proficiency with eLearning and multimedia authoring tools, such as Articulate 360 and Adobe Captivate
Experience working with matrixed or distributed teams, including third-party, offshore, and Business Unit based content developers.

Benefits

Parental (including paternal) leave
Flexible work schedules
Achievement awards
Educational assistance
Child/adult backup care

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

instructional designlearning experience designgovernanceERP implementationself-paced eLearningvirtual instructor-led learninghands-on practiceadult learning principleslearning experience design methodologiesperformance-based learning

Soft Skills

collaborationleadershipcommunicationorganizational developmentchange management