RTX

Enterprise Services Process Engineering Lead

RTX

full-time

Posted on:

Location Type: Remote

Location: ConnecticutUnited States

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Salary

💰 $132,400 - $251,600 per year

Job Level

Tech Stack

About the role

  • Lead the analysis, design, and implementation of end to end process improvements across Business Solutions domains (e.g., Payroll, People Services, Financial Services, Procurement etc…)
  • Establish and maintain standardized process frameworks, documentation, and governance models across shared services
  • Drive large scale, cross functional transformation and improvement initiatives aligned with the CORE Goal Alignment process across Enterprise Services Business Solutions
  • Translate business requirements into executable process designs aligned with HRIS, ERP, and digital platforms
  • Identify and enable opportunities for automation, digitization, and self service solutions
  • Establish and monitor KPIs, SLAs, and enterprise performance metrics; ensure benefits realization
  • Ensure process designs support internal controls, SOX compliance, audit requirements, and risk mitigation
  • Lead and support change management activities including stakeholder engagement, communications, adoption planning and training
  • Provide functional leadership, mentoring, and capability development for process engineering and CORE resources
  • Travel approximately 25%, or as business needs require

Requirements

  • Typically requires a Bachelor’s Degree (Finance, Technology, Engineering, Math, Statistics or related field) or equivalent experience and minimum 10 years experience in process design and analysis, or an Advanced Degree in a related field and minimum 7 years experience in process design and analysis
  • Prior experience influencing senior leadership and collaborating cross-functionally, with excellent communication skills
  • Prior experience leading enterprise scale, cross functional transformation initiatives
  • Minimum of 5 years experience supporting HR Shared Services and/or Financial Services in a global large, complex organization
  • Six Sigma / Lean Black Belt Certification (or equivalent level of process analysis, quantitative analysis and process design)
Benefits
  • Parental (including paternal) leave
  • Flexible work schedules
  • Achievement awards
  • Educational assistance
  • Child/adult backup care
  • Medical, dental, vision insurance
  • Life insurance
  • Short-term disability
  • Long-term disability
  • 401(k) match
  • Flexible spending accounts
  • Paid time off
  • Holidays
  • Annual short-term and/or long-term incentive compensation programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
process designprocess analysisautomationdigitizationKPI monitoringSLA managementrisk mitigationchange managementstakeholder engagementtraining
Soft skills
communicationleadershipcollaborationmentoringinfluencingorganizational skillsadoption planning
Certifications
Six Sigma Black BeltLean Black Belt