
Enterprise Services Process Engineering Lead
RTX
full-time
Posted on:
Location Type: Remote
Location: Connecticut • United States
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Salary
💰 $132,400 - $251,600 per year
Job Level
Tech Stack
About the role
- Lead the analysis, design, and implementation of end to end process improvements across Business Solutions domains (e.g., Payroll, People Services, Financial Services, Procurement etc…)
- Establish and maintain standardized process frameworks, documentation, and governance models across shared services
- Drive large scale, cross functional transformation and improvement initiatives aligned with the CORE Goal Alignment process across Enterprise Services Business Solutions
- Translate business requirements into executable process designs aligned with HRIS, ERP, and digital platforms
- Identify and enable opportunities for automation, digitization, and self service solutions
- Establish and monitor KPIs, SLAs, and enterprise performance metrics; ensure benefits realization
- Ensure process designs support internal controls, SOX compliance, audit requirements, and risk mitigation
- Lead and support change management activities including stakeholder engagement, communications, adoption planning and training
- Provide functional leadership, mentoring, and capability development for process engineering and CORE resources
- Travel approximately 25%, or as business needs require
Requirements
- Typically requires a Bachelor’s Degree (Finance, Technology, Engineering, Math, Statistics or related field) or equivalent experience and minimum 10 years experience in process design and analysis, or an Advanced Degree in a related field and minimum 7 years experience in process design and analysis
- Prior experience influencing senior leadership and collaborating cross-functionally, with excellent communication skills
- Prior experience leading enterprise scale, cross functional transformation initiatives
- Minimum of 5 years experience supporting HR Shared Services and/or Financial Services in a global large, complex organization
- Six Sigma / Lean Black Belt Certification (or equivalent level of process analysis, quantitative analysis and process design)
Benefits
- Parental (including paternal) leave
- Flexible work schedules
- Achievement awards
- Educational assistance
- Child/adult backup care
- Medical, dental, vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- 401(k) match
- Flexible spending accounts
- Paid time off
- Holidays
- Annual short-term and/or long-term incentive compensation programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process designprocess analysisautomationdigitizationKPI monitoringSLA managementrisk mitigationchange managementstakeholder engagementtraining
Soft skills
communicationleadershipcollaborationmentoringinfluencingorganizational skillsadoption planning
Certifications
Six Sigma Black BeltLean Black Belt