RTX

Manager, Project Management – Onsite

RTX

full-time

Posted on:

Location Type: Remote

Location: Remote • Connecticut • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $101,000 - $203,000 per year

Job Level

SeniorLead

Tech Stack

AzureSQL

About the role

  • Act as the Product Owner for the Customer Support Operations group, delivering value and improvements to the MS Dynamics application suite.
  • Define data and analytics requirements and identify opportunities for the business.
  • Collaborate with the Data & Analytics (D&A) team to develop Power BI dashboards and solutions.
  • Drive iterative improvements to digital tools using Scrum and Agile methodologies.
  • Collaborate with Product Owners, Scrum Masters, and Program Managers to align team-level execution with program goals and roadmaps.
  • Prepare and prioritize backlogs, track features, and manage work items across multiple teams.
  • Maintain Agile planning tools (e.g., Jira, Confluence) to monitor execution progress and support program tracking.
  • Analyze data from Agile tools to create meaningful metrics that communicate progress, team health, and program performance.
  • Track progress toward Capability and Feature completion while supporting Program objective tracking.
  • Help identify and escalate program-level impediments, working to resolve them efficiently.
  • Facilitate Agile cadence events such as retrospectives, demos, and planning sessions.
  • Coordinate cross-team dependencies and ensure alignment with system-level activities.
  • Contribute to process optimization and continuous improvement initiatives.
  • Drive user engagement with tools through communication strategies such as WalkMe, release notes, training, and more.

Requirements

  • A Bachelor's Degree and 8 years of experience to include the following:
  • Experience in Agile software development or customer support roles, preferably in the aerospace industry.
  • Advanced Degree and 5 years of experience.
  • Exceptional written and verbal communication skills with the ability to present status updates and data-driven insights to stakeholders.
  • Strong understanding of Agile frameworks such as Scrum, Kanban, and SAFe.
  • Hands-on experience using tools like Jira, VersionOne, and/or Azure DevOps.
  • SAFe or Agile certifications (e.g., SA, SSM, RTE, or equivalent).
  • Familiarity with Agile roles such as Product Owner, Scrum Master, and Quality Assurance).
  • Experience working with Microsoft Dynamics and/or Power BI systems.
  • Coding skills (e.g., SQL, DAX) are a plus.
  • Knowledge of UI/UX design principles and tools like Figma.
  • A collaborative and growth-oriented mindset with a self-starter and innovative approach.
  • Experience in communicating across all levels of the company, from entry level to executive.
  • Strong leadership capabilities for guiding multi-organization teams.
Benefits
  • medical
  • dental
  • vision
  • life insurance
  • short-term disability
  • long-term disability
  • 401(k) match
  • flexible spending accounts
  • flexible work schedules
  • employee assistance program
  • Employee Scholar Program
  • parental leave
  • paid time off
  • holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Agile software developmentScrumKanbanSAFeSQLDAXUI/UX design principlesdata analysismetrics creationprocess optimization
Soft skills
written communicationverbal communicationcollaborationleadershipproblem-solvingself-starterinnovative mindsetgrowth-oriented mindsetstakeholder engagementfacilitation
Certifications
SASSMRTEAgile certifications