Account Manager

• Develop and drive recovery plans for suppliers < 95% on time delivery and operational performance days
• Liaise between Supplier and Customer Account Managers to solve customer service related issues within the supply base.
• Aggregate supplier performance across various value streams to publish monthly supplier scorecards
• Ensure supplier compliance to all elements of the Aftermarket Product Support Agreement (PSA)
• Support onsite supplier readiness and capacity assessments to support new program growth within the supply base.
• Support Quarterly Business Alignment Reviews with select suppliers and cross-functional Collins organizations
• Contribute to Retrofit Planning Agreements with suppliers to support program industrial plans
• Manage supplier performance against retrofit execution across value streams and report milestone plans to Program
• Travel as necessary (20-25%)

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