RTX

Associate Director, MRO Network Performance and Growth

RTX

full-time

Posted on:

Location Type: Office

Location: East Hartford • Connecticut, Florida • 🇺🇸 United States

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Salary

💰 $147,000 - $295,000 per year

Job Level

Senior

Tech Stack

AssemblyPMP

About the role

  • We are seeking a dynamic and results-driven professional to join our team as an MRO Network Performance and Growth Leader.
  • This role combines operational excellence leadership with strategic growth initiatives to ensure the success of our global MRO network.
  • Key responsibilities include conducting annual network capacity assessments, driving improvements across Disassembly, Assembly, and Test (DAT) shops, engaging directly with customers such as operators and airframers, and collaborating with cross-functional teams to optimize network performance.
  • Lead continuous improvement initiatives across the MRO network to enhance operational performance, efficiency, and quality.
  • Establish and implement best practices to align with business goals and customer expectations.
  • Conduct comprehensive evaluations of the MRO network’s capacity to meet current and future market demands.
  • Develop data-driven strategies to address capacity constraints and support long-term growth objectives.
  • Build and maintain strong relationships with airframers, and other key stakeholders.
  • Partner with DAT shops to identify opportunities for process improvements, resource optimization, and seamless integration across the network.
  • Develop and track key performance indicators (KPIs) to monitor the health of the MRO network.
  • Drive initiatives to improve turnaround times, reduce costs, and meet or exceed customer satisfaction metrics.
  • Work closely with engineering, materials solutions, vendor repair value streams, and other internal teams to deliver integrated solutions that address overall turnaround time performance.
  • Travel expected: up to 25% domestically and internationally.

Requirements

  • Advanced Degree and 10+ years of experience in Engineering, Operations, Valuestream, Program/Project Management, or Operational Excellence / Process Improvement; OR Bachelor’s degree and 12+ years of relevant industry experience.
  • 6+ years of experience within Aerospace or Aftermarket industry, ideally within a part repair station or MRO DAT engine center.
  • Advanced degree in STEM field, Project Management, or Operations.
  • Experience with disassembly, assembly and test (DAT) process and quality standards, ideally within a turbofan engine MRO DAT environment.
  • Strong knowledge of Aftermarket overhaul and repair industry (MRO), shop operations, capacity planning, and customer engagement strategies.
  • Demonstrated success in operational excellence (OpEx), Six Sigma, Lean, ACE, CORE, process improvement, or strategic planning.
  • Project management skills or certification (PMP), with experience managing large-scale cross-functional projects.
  • Proven ability to analyze complex data and drive actionable insights to optimize performance.
  • Familiarity with airline engine maintenance costs and contract financial details.
  • Proficiency in leveraging data, KPIs, and metrics to drive outcomes.
  • Strong communication (written and verbal) and presentation skills with ability to establish credibility and trust among business partners and senior leadership.
  • Strategic thinker with sound business judgment and innovative mindset.
Benefits
  • medical
  • dental
  • vision
  • life insurance
  • short-term disability
  • long-term disability
  • 401(k) match
  • flexible spending accounts
  • flexible work schedules
  • employee assistance program
  • Employee Scholar Program
  • parental leave
  • paid time off
  • holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
disassemblyassemblytestoperational excellenceSix SigmaLeanprocess improvementcapacity planningproject managementdata analysis
Soft skills
communicationpresentationstrategic thinkingbusiness judgmentrelationship buildingcollaborationresults-driveninnovative mindsetcustomer engagementleadership
Certifications
PMP