Liaise with internal and external stakeholders on issues related to assigned orders.
Manage repair purchase orders from a range of commercial and military airline customers, including communicating customer requirements, providing initial acknowledgment, preparing quotes, coordinating shipment, and overseeing invoicing.
Ensure compliance with contractual requirements, including asset reporting, customer service levels/on-time delivery, turn time penalty avoidance, and status reporting.
Support Aftermarket Separation Agreement and associated LRU activities
Collaborate across functions such as Manufacturing, Quality, Engineering, Program Management, Shop Supervision, Shop Technicians, Customer Support Managers, and Field Service.

Requirements

Typically requires a University Degree and minimum 2 years of prior relevant experience or an Advanced Degree in a related field
Experience in commercial and/or military contract administration
Proven customer service experience
Familiarity with continuous improvement processes and tools

Benefits

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

contract administrationrepair purchase ordersasset reportingcustomer service levelsstatus reportingcontinuous improvement processes

Soft Skills

stakeholder managementcommunicationcollaborationcustomer service

Certifications

University DegreeAdvanced Degree