RTX

Directory Management Monitoring – Support

RTX

full-time

Posted on:

Location Type: Hybrid

Location: Farmington • Connecticut, Iowa, Massachusetts, Texas • 🇺🇸 United States

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Job Level

Lead

Tech Stack

SplunkSQL

About the role

  • Configuring and managing monitoring solutions
  • Troubleshooting user reported issues via service desk ticket
  • Installation, customization, configuration, and support of Active Directory support and governance tools
  • Develop documentation, workflow diagrams, and assist with the creation of test scripts
  • Participate in projects that require Identity and Access Management (IAM) team involvement
  • Oversee production releases
  • Monitor delivery against SLAs
  • Support and ensure daily processes are in place to maintain an efficient platform
  • Review solutions to ensure new and existing integrations are implemented to best practice and security standards
  • Participate in production support for any Sev 1 / Sev 2 incidents

Requirements

  • Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM)
  • Minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience
  • In absence of a degree, 9 years of relevant experience
  • Experience with Active Directory and server monitoring processes and solutions
  • Knowledge in scripting (PowerShell, SQL, access, excel) and data mapping
  • Excellent analytical skills and attention to detail
  • Familiarity with capturing and analyzing network packet captures
  • Experience using Splunk for log analysis
Benefits
  • Parental (including paternal) leave
  • Flexible work schedules
  • Achievement awards
  • Educational assistance
  • Child/adult backup care

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Active DirectoryscriptingPowerShellSQLdata mappingnetwork packet analysislog analysismonitoring solutionstroubleshootingtest scripts
Soft skills
analytical skillsattention to detail
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