Senior Service Engineer – Onsite
RTX
full-time
Posted on:
Location Type: Office
Location: Atlanta • 🇺🇸 United States
Visit company websiteSalary
💰 $82,000 - $164,000 per year
Job Level
Senior
About the role
- Acts as customer and field service interface.
- Drives improvements based on end user experience.
- Performs corrective actions for field issues, special investigations, and product testing.
- Performs analysis at all levels of the total system product including concept, design, test, installation, operation, maintenance and disposal.
- Performs technical planning, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems.
- Manages configuration, builds processes, and identifies manufacturing/engineering defects.
- Facilitates the adherence of product requirements that acknowledge technical, schedule, and cost constraints.
- Interprets customer specifications and system level requirements into sub-system and piece part verification criteria.
- Support of the US Army Special Operations Aviation Regiment (SOAR) on Hunter Army Airfield, GA.
- Willing to travel with little to no notice to support customer events, including deployment to austere locations outside of the US.
- Ability to pass medical screening to receive a Class III Medical Certificate for flight duties.
Requirements
- Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
- Experience operating/troubleshooting integrated digital avionics management systems on Special Operations rotary wing aircraft which include MH-6M, MH-6R, MH-47G, and MH-60M platforms.
- Experience with RF energies.
- Experience with Microsoft products to include Excel, Visio, and Access Database.
- Experience with fundamentals of wire harness fabrication and military installation/repair practices.
Benefits
- Medical, dental, and vision insurance.
- Three weeks of vacation for newly hired employees.
- Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
- Tuition reimbursement program.
- Student Loan Repayment Program.
- Life insurance and disability coverage.
- Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
- Birth, adoption, parental leave benefits.
- Ovia Health, fertility, and family planning.
- Adoption Assistance.
- Autism Benefit.
- Employee Assistance Plan, including up to 10 free counseling sessions.
- Healthy You Incentives, wellness rewards program.
- Doctor on Demand, virtual doctor visits.
- Bright Horizons, child and elder care services.
- Teladoc Medical Experts, second opinion program.
- And more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical planningverification and validationcost and risk analysissupportability analysiseffectiveness analysisintegrated digital avionics management systemswire harness fabricationmilitary installation practicesproduct testingcorrective actions
Soft skills
customer interfaceend user experience improvementprocess managementproblem-solvingcommunicationadaptabilityteam collaborationattention to detailanalytical thinkingorganizational skills
Certifications
Class III Medical Certificate