Wholesale Account Coordinator

RTIC Outdoors

Wholesale Account Coordinator for RTIC Outdoors supporting retail partnerships and managing order fulfillment processes. Engaging with various stakeholders to ensure efficient order lifecycle and logistics.

Posted 7/9/2026full-timeRemote • California, Colorado, Connecticut, Maine, Maryland, Ohio, Oregon, South Carolina, Texas, Utah • 🇺🇸 United StatesMid-LevelSenior💰 $62,000 - $74,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary operational contact for International and Domestic retail partners and own all backend execution.
Track the lifecycle of orders from entry to final delivery, ensuring timely and accurate execution.
Manage new items and customer setup within retailer-specific systems and portals.
Partner with National Account Manager and VP of Sales to support account growth and resolve order-related issues quickly and efficiently.
Compile and analyze orderbook reports specific to key retailers' performance, identifying trends and opportunities.
Participate in meetings with internal and external stakeholders and manage ongoing email communication.
Follow the end-to-end order-to-shipment process, collaborating with our DC (Distribution Center) to ensure timely shipping.
Work closely with operations and planning to track shortages and delays, communicating updates to the customer as needed to maintain a clean orderbook.

Requirements

What you’ll need

High School Diploma or GED equivalent
3+ years of wholesale/retail operations experience, preferably with direct exposure to Canada and/or other international retailers and markets.
Hands-on experience coordinating International Direct Import programs is highly preferred.
Strong working knowledge of EDI processes, supply chain logistics, and retail compliance.
Advanced Excel skills; comfort with data analysis, reporting, and cross-functional collaboration.
Self-starter with strong follow-through, ownership mindset, and the ability to manage multiple priorities.
Detail-oriented and highly organized with experience managing chargebacks, PO flows, and item setup.
Familiarity with retail launch calendars and compliance scorecards is a plus.
Proficient in computer skills, with a strong command of relevant technology platforms.
Ability to balance responsibilities in a dynamic and fast-paced environment.
Strong project management skills with the ability to handle complexity and structure workflows.
Effective communicator with strong follow-through and a commitment to ownership.
Self-driven with excellent attention to detail and the ability to effectively multi-task.
A solution-oriented mindset focused on enhancing processes and optimizing operational efficiency.

Benefits

Comp & perks

Employee discounts
Health benefits include: medical, dental, vision, and mental health
Disability insurance
Life insurance
Paid parental leave
Tuition and professional development assistance
Paid holidays
PTO
401(k) with a company match and immediate vesting!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Order ManagementData AnalysisSupply Chain LogisticsRetail ComplianceChargeback ManagementPO Flow ManagementItem SetupOrderbook ReportingCross-Functional CollaborationRetail Launch Calendar Familiarity

Soft Skills

Effective CommunicationDetail-OrientedSelf-StarterOwnership MindsetMulti-Tasking Ability

Certifications

High School DiplomaGED Equivalent