Operations Manager – Commercial Growth

RTI International

. Monitor the effectiveness of CGO operations; capture issues and risks; and escalate recommendations for resolutions and improvements.

Posted 5/19/2026full-timeResearch Triangle Park • North Carolina • 🇺🇸 United StatesSeniorLead💰 $128,000 - $158,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Monitor the effectiveness of CGO operations; capture issues and risks; and escalate recommendations for resolutions and improvements.
Coordinate the development and refinement of Standard Operating Procedures (SOPs).
Provide program/project coordination for both CGO-led and interdepartmental initiatives, including, but not limited to: Continuous improvement of core CGO processes.
Systems updates and implementations.
Training, communications, and change management initiatives.
Cross-team coordination of CGO’s periodic planning efforts and cyclical activities (e.g., sector strategy updates, and key account planning and management, etc.).
CGO planning and implementation of projects and initiatives originating from Corporate or other departments.
Track and report on activities, deliverables and milestones for both CGO-led and interdepartmental projects and initiatives.
Lead or coordinate selected priority CGO projects, as determined by CGO leadership.
Coordinate and support the process for reporting progress to RTI leadership and the development of executive presentations and organizational updates.
Coordinate the synthesis of inputs to presentations and other communications documents.
Ensure standardization and continuous improvement of the processes for document management of MSAs, proposals, and SOWs.
Lead Salesforce maintenance and updates for the CGO.
Assist with financial and operational data analysis and reporting activities.
Liaise with business partners from other functional areas and departments to ensure coordinated and aligned cross-functional operations.
Provide day-to-day guidance and support to the CGO Operations Coordinator for assigned tasks, such as Sharepoint and portal management, and various Finance and Procurement processing activities.
Support the triage of inbound leads from potential clients.

Requirements

What you’ll need

Bachelor’s Degree and at least 8 years of relevant professional experience, or a Master’s degree and at least 6 years of relevant experience.
At least 4 years’ demonstrable experience in an operations management role, or similar.
To qualify, applicants must be legally authorized to work in the United States and should not require, now or in the future, sponsorship for employment visa status (e.g., H-1B visa status, etc.).
Prior commercial (for-profit) sector experience.
Experience with Business Development operations within the commercial sector (i.e., B2B sales).
Program/Project Management certification, such as Project Management Professional (PMP) or Certified Associate in Project Management (CAPM).
Experience in process improvement and/or change management.
Strong familiarity with business development processes and procedures.
Must have strong verbal and written communication skills, highly professional presence, and ability to interact with stakeholders from across RTI.
Excellent knowledge of MS Word, Outlook, PowerPoint, Excel, Teams, Sharepoint.
Excellent knowledge and experience with CRM software, preferably Salesforce.
Demonstrated skills and expertise in program/project management.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account RTI International Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1958 🔬 Science 📚 Education 🌍 Social Impact Science
Education
Social Impact RTI International is an independent nonprofit research institute dedicated to improving the human condition through science-based solutions in climate, education, health, and equity. The institute engages in multidisciplinary research spanning diverse areas such as health care, international development, environmental sciences, and social and economic justice. RTI International collaborates with a wide range of partners including governments, businesses, universities, and non-profit organizations to conduct research and provide technical services. It aims to impact global wellbeing by leveraging expertise in fields such as climate change solutions, education reform, public health, food security, and more. RTI International also emphasizes corporate responsibility, sustainability, and commitment to quality and ethics in its operations. Operations Manager – Commercial Growth 🔥 1 hour ago 🏢🏡 Research Triangle Park – Hybrid 💵 $128k - $158k / year ⏰ Full Time 🟠 Senior 🔴 Lead ⚙️ Operations Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Monitor the effectiveness of CGO operations; capture issues and risks; and escalate recommendations for resolutions and improvements.
Coordinate the development and refinement of Standard Operating Procedures (SOPs).
Provide program/project coordination for both CGO-led and interdepartmental initiatives, including, but not limited to: Continuous improvement of core CGO processes.
Systems updates and implementations.
Training, communications, and change management initiatives.
Cross-team coordination of CGO’s periodic planning efforts and cyclical activities (e.g., sector strategy updates, and key account planning and management, etc.).
CGO planning and implementation of projects and initiatives originating from Corporate or other departments.
Track and report on activities, deliverables and milestones for both CGO-led and interdepartmental projects and initiatives.
Lead or coordinate selected priority CGO projects, as determined by CGO leadership.
Coordinate and support the process for reporting progress to RTI leadership and the development of executive presentations and organizational updates.
Coordinate the synthesis of inputs to presentations and other communications documents.
Ensure standardization and continuous improvement of the processes for document management of MSAs, proposals, and SOWs.
Lead Salesforce maintenance and updates for the CGO.
Assist with financial and operational data analysis and reporting activities.
Liaise with business partners from other functional areas and departments to ensure coordinated and aligned cross-functional operations.
Provide day-to-day guidance and support to the CGO Operations Coordinator for assigned tasks, such as Sharepoint and portal management, and various Finance and Procurement processing activities.
Support the triage of inbound leads from potential clients. 🎯 Requirements
Bachelor’s Degree and at least 8 years of relevant professional experience, or a Master’s degree and at least 6 years of relevant experience.
At least 4 years’ demonstrable experience in an operations management role, or similar.
To qualify, applicants must be legally authorized to work in the United States and should not require, now or in the future, sponsorship for employment visa status (e.g., H-1B visa status, etc.).
Prior commercial (for-profit) sector experience.
Experience with Business Development operations within the commercial sector (i.e., B2B sales).
Program/Project Management certification, such as Project Management Professional (PMP) or Certified Associate in Project Management (CAPM).
Experience in process improvement and/or change management.
Strong familiarity with business development processes and procedures.
Must have strong verbal and written communication skills, highly professional presence, and ability to interact with stakeholders from across RTI.
Excellent knowledge of MS Word, Outlook, PowerPoint, Excel, Teams, Sharepoint.
Excellent knowledge and experience with CRM software, preferably Salesforce.
Demonstrated skills and expertise in program/project management. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

operations managementprogram managementproject managementprocess improvementchange managementdata analysisfinancial reportingdocument management

Soft Skills

communication skillsstakeholder interactionleadershipcross-functional coordinationguidance and support

Certifications

Project Management Professional (PMP)Certified Associate in Project Management (CAPM)